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Zara and Benetton Supply Chain Comparison

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Comparison of Zara and Benetton Supply Chains

REPORT

Master
Supply Chain and Purchasing Management (MSCP)

Date 11.02.2010

Outline

I. Supply Chain strategy 3
II. Supply Chain structure 5
III. Supply Chain processes 6
IV. Supply Chain management practices 7
V. Supply Chain performance 8
VI. Strengths and weaknesses 9
Bibliography 10
Appendix 11

I. Supply Chain strategy

The purpose of this report is to compare the supply chains of Zara and Benetton, two global players of the apparel industry. To give a first overview, both companies are placed in the quadrant of supply chain strategy:

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This scheme indicates that first of all, both companies are allocated close to each other and therefore face similar …show more content…

This approach is completely contrary to Benetton. Still, Zara manages to create synergies in each of its supply chains. The trade-off between efficiency disadvantages in capacities and EOS for an exceptionally high level of responsiveness, short lead times and on demand production (centralized, geographically close) proved successful (see V. and appendix).

Benetton’s SC model had to adjust to external influences during time. A broad overview of the shift can be seen below.

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This scheme shows that Benetton’s core concept - the network organization with its innovative approach of Franchising in retail stores - had to change:

▪ increased direct control

▪ increased total integration (e.g. in production cycle)

▪ increased vertical upstream integration in network: raw material supply = concept of close relationship with one core supplier (controlled by Benetton) to exercise quality control, fast time to market and use EOS

▪ increased vertical downstream integration in network: reducing gap to the customer by setting up directly operated stores[7]

II. Supply Chain structure

In the following, a scheme of the SC flow of both companies shall visualize how the different strategies are carried out in by company structure. In particular, Zara’s headquarter is highlighted as the dominant component expressing the high level of company ownership over processes. In contrast, Benetton controls from their headquarter but is primarily

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