case study Essay

1155 Words Nov 4th, 2014 5 Pages
CASE STUDY NO.1 Mary Roberts had been with the company three years when she was promoted to manager of the tax department which was part of the controller’s division.Within four months she became a supervisor of ten staff accountants to fill a vacancy.Her superior believed her to be most qualified individual to fill the position.
Many senior employees resent her that she so young to fill the position and what made them more upsets was the fact tax managers did not discuss the promotion.
QUESTION:
1.What can Mary Roberts do about the resentful senior employees? Mary should tackle this head on she should be direct and assertive about her expectation and when people are crossing the line that means she need to be clear with people
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He keeps turning back to them careless and inaccurate work until it is perfect. QUESTION
1. What are some of the reasons why people do not delegate authority and responsibility?
They are afraid that the work that they are working is a failure that they have to recheck and redo it again
2. What are Harris’ responsibilities as a supervisor?
As a suoervisor Harri’s have the day to day responsibilities. He should watch or observe the employee performance to ensure that all activity are completed in accordance with spefication and deadline
3. Which can he delegate?
Maintain supervisory control. Delegation is not the abandonment of tasks. As a leader, you are still ultimately responsible therefore time should be set aside to observe and meet with the subordinate for follow-through and review of the delegated areas. This follow-through will give you the opportunity to coach the subordinate in his new assigned tasks. Time spent with your subordinate will also provide you with the information to decide whether to intervene or to allow him to fail and learn from his mistakes. Be careful not to take a problem out of a

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