MANAGERIAL COMMUNICATION FIRST MODULE LECTURE NOTES
Faculty name: SHINOS P.M
SYLLABUS
Principles of communication – Types of communication – Methods and media of communication – Process of communication – Barriers to communication – Strategies for improving communication effectiveness.
REFERENCES:
Business communication by M.K .Sehgal and Vandana Khetarpal
Business communication by R.K.Madhukar
Business and administrative communication by Kitty.O.Locker and Donna S Kienzler
INTRODUCTION
The word communication originates from the Latin word ‘communis’ which means common. It is an important aspect of human behavior and symbolize human being’s ability to convey opinions, feelings, information and ideas to others through
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Understanding users is an important activity for any change agent. People must be convinced that a particular idea or innovation has enough merit to warrant adoption.
Selling Ideas Takes Effort
Selling innovations requires preparation, initiative, patience, and resourcefulness. It may take more effort than originating the idea. In an age of technical complexity and information overload, new ideas seldom stand out. Information on new ideas must be targeted to the appropriate users and relate to their needs and motivations.
Once is Not Enough
A new idea has to be suggested many times before it will "catch on." Initial failures at promoting a new idea are to be expected, so don 't get discouraged if you don 't get the results you want the first time. Some ideas take years to catch on. However, first exposures are crucial to future prospects. Do it right the first time
Selecting the Best Communication Method
In communicating with decision makers, use the most appropriate communications method. One way to do this is to ask yourself the following questions.
What is the purpose of your message? Do you plan to tell them something new? Inform? Do you plan to change their view? Persuade?
What facts must be presented to achieve your desired effect?
What action, if any, do you expect decision makers to take?
What general ideas, opinions and conclusions must be stressed?
Are you thoroughly familiar with all the
Communication is the process in which people share information and ideas with each other and create shared meanings.
Reducing barriers to effective communication means we must change or adapt our method to suit the needs of an individual. Once the barrier can be identified we can work out how best to manage it.
* Explain the role of effective communication and interpersonal interaction in health and social care context:
Communication is an act of imparting information from one person to another in the way that it is understood. Communicating can become more complex and diverse, as is the subject matter that makes it so diverse.
Innovation within my organisation is about creating and successfully applying new ideas in this particular field. This could be in the form of such as creating and bringing a new product or service to market, or a series of smaller
behavior or attitudes(Rai, Urmila et. al. 2006 p. 9). You persuade. According to Rai, a great deal
Methods of Effective Communication . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication is an ongoing process in which individuals exchange messages whose meanings are influenced by the history of the relationship and the experiences of the participants. (Adler, p.384) Communication depends on relationships between the people who are communicating, and on common basics between them. Problems in communications between people may arise due to differences in cultures, perceptions, values, and expectations from life.
There are four basic barriers that hinder effective communication, emotional barriers, physical barriers, semantic barriers, and ineffective listening. All of these barriers separately or combined can contribute to a lack of effective communication.
20 years ago when someone said communication people thought of actually talking face to face with someone, but now that technology and communication have meshed together when someone says communication people think of texting someone on your phone or emailing someone off their computer. Communication by definition is “the imparting or exchanging of information or news,” or
Personally, learning how to exchange information appropriately using both verbal and nonverbal forms between the messenger and the receiver will increase my aptitude to overcome communication barriers. Communication has evolved over the years with smarter technological resources for networking globally such as social media, digital apps, virtual communications and the “cloud” a place to store all business information that is easily accessible in the palm of your hands, any time of the day. Although the evolution of communication has changed in the 21st century of business today, the most practical way to connect with others is in a social setting is by sharing human experiences through personal narratives which help to facilitate discussions.
1. Despite the difficulty in making predictions, many people make assertions about what will happen in the future. I think that this is because of the many biases and errors that are involved in decision-making. Overconfidence bias means that most people are far too optimistic in analyzing situations or making decisions. Although no one has the ability to accurately predict the future, people think they know more than they actually do, making them more confident than they should be when they try to do so. I also think that people make assertions because we tend to selectively gather information that confirms our past and use that to create an assumption
Communication is basically, a medium of exchange of thoughts and ideas. In the earlier days, when no particular language was developed, people still used to express their views. Thoughts can be expressed through symbols, signs and paintings. When we go to
Communication is a process where we share our feelings, ideas, thoughts, suggestion, experience, feedback, opinions, etc. It’s a dialogue in which the sharing of meaningful information are constantly coming in and going out between two or more people in order