consumer behaviour

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1. Comment / Explain / Answer the following a) Compare and contrast Howard and Sheith model and Nicosa model These different decision making models are approaches the problem of consumer decision making differently. The Engel-Kollat-Blackwell model is essentially a conscious problem solving and learning model of consumer behaviour. This model has a good description of active information seeking and evaluation processes of consumer. The information processed in this model is the stimulus. The consumer¡¦s decision processes act upon this stimulus in order to determine a response to it. These models attempt to explain each stage and show interrelated between the stages of consumer buyer behaviour from the stimulus, through the purchase to…show more content…
Culture consists of the unwritten rules of the social game. It is the collective programming of the mind that distinguishing the members of a group or category of people from others. Parts of Culture Culture: norms, roles, beliefs, values, customs, rituals, artifacts Culture classifies things into discontinuous units of value in society Codes classified units, develops behaviors, specifies priorities, legitimizes and justifies the classifications Consumer socialization - the process by which people develop their values, motivations, and habitual activity Culture creates meanings for everyday products We study how the use and/or collections of products and their meanings move through a society Nature of Culture—Components Norms: rules that designate forms of acceptable and unacceptable behavior Customs: behaviors that lasted over time and passed down in the family setting Mores: moral standards of behavior Conventions: practices tied to the conduct of everyday life in various settings Ethnocentrism: the tendency to view one’s own culture as better or superior to others Key Points about Culture It is learned: transmitted from generation to generation It rewards acceptable behaviors It stays the same, yet can change Family, Religion, School and Peers: what is the relative influence of each? Values Transfusion Model shows how these combine Will any become more, less
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