CHAPTER 1: INTRODUCTION
This project was undertaken to understand, analyze and review the “CREDIT APPRAISAL SYSTEM” at “HDB Financial Services”.
The project is basically done to analyze the appraisal process and criteria’s set by the institution for obtaining Loan against Property. In addition the project also focused on financial performance of HDBFS.
1.1 Purpose of the Study
The main purpose of study is to know how the loans are granted against property and how the worthiness of the borrower is appraised. The study helps us to know the various procedures, policies, criteria and eligibility required during the sanction of loan. It was also undertaken to analyze the financial performance of HDB Financial Services over the past
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More than half of the present book is lending towards this sector.
The company being in the financial sector provides loans and financial services to customers such as individuals, Professional, Partnership, Sole proprietorship and small and medium companies. HDBFS have dedicated and appraise our exact requirement. Their efforts are directed towards understanding our requirements and loan solutions accordingly. Whether the requirement is of business expansion or working capital requirement, money for your children school admission, daughter’s wedding or a dream vacation, HDBFS range of loans can help you fulfill your dreams and needs alike.
1.4.1Business Strategy:
HDB’s Business strategy has been to provide Best in Class Product and services to India’s increasingly affluent middle market.
To achieve this objective, the company has invested in a “Direct to Customer” distribution model to provide personalized services to its target segment.
The company’s business strategy emphasizes the following
Develop and provide personalized solutions for its target segment that address specific needs of customers.
Identify new product / market opportunities that build economies of scale
Expand Distribution to new markets
Provide personalized customer experience through its branch network to enhance customer relationships.
Leverage technology to reach out to customers and deliver more products to manage operating costs.
Focus on asset quality through
The convenience that this division offer customers should give the organization a profitable and popularity boost, allow them to expand globally, and make the company a leader in innovation in its industry.
The organization creates the products that its intended customers want to buy and define and improve the characteristics of products or service that meet its customers ' expectations, not only now but in the future.
Fair and correct application of appraisal rules 2. Consistency between appraised and market values. In the new QC model all submitted appraisals were reviewed to detect errors or inconsistencies that identify riskier appraisals. When anomalies were detected, appraisals were sent to the next control stage for a more thorough and sophisticated analysis. At the end of each stage, appraisals were scored based on the number and severity of the anomalies detected. The overall score allowed the lender to develop an appraiser-specific risk profile that was then aso leveraged to make grounded decisions about future appraisals submitted by the same appraiser. The system introduced relied on an enterprise document management solution (EDM) to further improve the efficiency of the QC process. By leveraging the EDM’s queue management functionalities the lender implemented a system that allowed QC managers to coordinate the workload balancing activities among multiple locations. Furthermore, providing QC analysts from different offices with the ability to access appraisal files helped the client improve the quality of the analysis by taking advantage of reviewers’ experience and/or specific geographical market knowledge. Key features of the new operating model: • Improving level of integration between QC and production activities. Screening activities were mostly automated by leveraging the existing loan origination system (LOS). The first level of
This measure involves more than simply collating a list of customers' names and contact details. A company must understand their customers to tailor the contact, buying preferences and
2) Continue short term lending relationship with Suburban National Bank for USD 250,000 and secure the company’s loan with real property
Check your annual credit report and receive a free instant credit report when you use the Annual Credit Report website. This reputable website has the recommendation from the government as the only place to get your information free and quickly. The online credit report allows you view online or print out the records. This helps when comparing all three credit-reporting agencies and the information they have about your credit history.
First, we will analyze the targeted customer and the proposition designed by each company to attract them. In this part, there is a description of each market target and how each company has taken advantage of each unique position in the industry.
The real estate appraisal process is a process that affects nearly everyone who lives in a home. Most people do not have the funding to purchase a home outright and must rely on financing to purchase their homes. Banks require that a real estate appraisal be conducted to determine what the market value of a property is so they know how much the property is worth as collateral for the loan. Therefore the appraisal serves as the basis for factors such as determining a fair market price, how much collateral a property can offer a lender, or in some cases even how much a property should be able to earn in income in a "best use" scenario. This report will outline the basic steps of evaluating the value of property as well as discuss some of the considerations surrounding the appraisal process in general.
PROVIDE custom services such as in-store workshops and personalized promotions so that customers are retained to generate repeat purchases and make referrals.
A logical place to begin the analysis is with the appropriateness of the acquisition price. Are the asset values sufficient to support the loan? Is the buyer overpaying?
The customers may require taking loan from the banks in the hour of need. For getting a loan the customer requires to have a good credit score and profile to get personal loan. For getting a personal having a good and stable source of income is also necessary. The credit companies consider the repayment issue on the basis of the credit score and monthly income of the customer. Here in this article information related to different banks who provides personal loans and various rates in which they issue loans are given.
The company is dedicated to its clients by continuously improving the quality of its products and services, providing a structured framework
The company employs and trains skilled sales personnel to promote its items. Besides, direct sales branches are strategically located in high traffic zones to attract more potential buyers and strengthen revenues. The company manages its supply chain effectively. It produces annual publications of supplier codes of conduct, a move that increases brand recognition. The company enjoys implausible trade name trustworthiness, implying that many people will
According to Garton (2010), during the period of 2005 and 2006 the number of borrowers to own house increased dramatically were their repayment capacity depends on the price appreciation of those houses. If the house prices raise the lender get profit from the refinance. In order to are attract borrows, the initial interest rate was set at lower but the it is always lender to make decision to refinance after the first period. During the period of 1998 and early 2006, the houses price rose and the prepayment speeds increased where half of the these mortgaged was refinance within five years Bhardwaj and Sengupta study (as citied in Garton, 2010). In contrast the price of house started declining after 2006 and gradually the refinance was not possible due to devaluation of the price. For example, as per the data provided by S&P/Case-Shiller (U.S National) home price declined by 4.5% in 3rd Quarter of 2007 as compare to that of 3rd quarter of 2006. The borrowers under this loan had no any alternative source of repayment. Gradually the prepayment and penalty rate increased higher and borrowers were defaulted (Gorton, 2010). For example, the date showed by Mortgage Banker Associations reflected that miss payments on such finances increased 13.3% and due depreciation of home, the home lenders during this period 65%
Gather information about its potential and current customers, this helps to understand the customer, improve their services and make more informed decisions hence reducing risk.