outline the different forms of verbal and non-verbal communication

1332 WordsApr 21, 20146 Pages
Communication is the activity of conveying information through the exchange of thoughts, messages or information; as by speech, visuals, signals, written work or behaviour. It is the meaningful exchange of information between two or more living creatures. Communication requires a sender, a message and a recipient although the receiver does not have to be present or aware of the sender’s intent to communicate at the time of communication thus communication can occur across vast distances in time and space. Communication works in two systems which are verbal communication and non-verbal communication whose forms this essay seeks to outline and discuss. Verbal communication is communication through a figure of speech and non-verbal…show more content…
Furthermore, it takes more time in composing a written message as compared to word of mouth and a number of people struggle for writing ability. On the other hand, the other system of communication is non-verbal communication. Non-verbal communication is the sending or receiving of wordless messages. Therefore communication other than oral and written, such as gesture, body language, posture, tone of voice or facial expressions is called non-verbal communication. According to Mehrabian (1972) ‘non-verbal communication describes the process of conveying meaning in the form of non-word messages’. Non-verbal communication helps the receiver in interpreting the message received. Often, non-verbal signals reflect the situation more accurately than verbal messages. Sometimes non-verbal responses contradict verbal communication and hence affect the effectiveness of message. More-so, non-verbal communication has three elements which are; appearance, body language and sounds. Appearance includes the speaker, clothing, hairstyle, neatness and use of cosmetics, more-so, surrounding and furnishings. Body language includes facial expressions, gestures and postures. Sounds includes voice tone, volume and speech rate. According to Martes (2011) forms of non-verbal
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