Essay on “the Communication of Window Displays” Selfridges

Malcolm Gladwell’s piece, “The Science of Shopping”, causes his audience to fear retail anthropologists such as Paco Underhill. On the surface, Gladwell appears to write a short documentary of sorts about the manipulation of businesses and stores. Venturing deeper into the story provides the reader with vision of the importance businesses place on their layouts and strategies. Gladwell continues to assure his point that consumers are not mindlessly obeying what retailors want them to do. Store owners are required to accommodate to how their customers behave, and what their target market wants. Gladwell refers to significant moments with Underhill by directly quoting Paco. He also vividly describes different aspects of Paco’s practice.

In “Enclosed. Encyclopedic. Endured: The Mall of America,” David Guterson’s description concerning the Mall of America researches into numerous surfaces that are entrenched throughout the mall both physically and psychologically. David Guterson claims that the Mall is a psychological impact on the applicants inside. He makes this claim through his portrayals of the shopping mall’s: exterior and interior environment, the people he interviews, and the malls many titles.

A famous writer for the New Yorker, Malcolm Gladwell has written an article, “The Science of Shopping”, which is based on Paco Underhill’s study of retail anthropology. The intention of a retail store is obvious- that is to attract customers and convince them to perchance as much as they can. There is so much knowledge that we can study, such that how the environment affects people’s thinking. These are tiny details that we don’t usually think about. The reason of how Paco Underhill success is because he notices these details. Details determine success or failure. Paco Undnerhill—a talent and passion environmental psychologist, provides us a new point of view of the science of displaying products,

Whenever I go to Stop & Shop, I tend to take interest in the thousands of products that surround me as I walk down an aisle. The wafting aroma of freshly baked pastries and the sight of cold soft drinks are just some of the things that trigger my appetite for food. Most often, I find myself buying more than what I originally planned on. That’s exactly what the layout of a supermarket tries to make consumers do. Marion Nestle argues in her article, “The Supermarket: Prime Real Estate”, how supermarkets employ clever tactics such as product layout in order to make consumers spend as much money as possible. She covers fundamental rules that stores employ in order to keep customers in aisles for the longest time, a series of cognitive studies that stores perform on customers, and examples of how supermarkets encourage customers to buy more product. Overall, Nestle’s insight into how supermarkets manipulate people into spending extra money has made me a more savvy consumer and I feel if more people were to read her article, then they can avoid some of the supermarket’s marketing tactics as well.

This advertising campaign is for Autumn Winter 2009/10 for Prada and Gucci for the footwear collection. In both the advertising campaign both the brand focused only on the product. Gucci’s products are very shiny and glamorous which represents very urban, beautiful, young and chic look. Where as Prada shoes are inspired by Trojan helmet/headgear which gives very stylish and cool look and more focus on product detailing.

When the Tatelman brothers took over the business, they changed their mode of advertising. They realized that by limiting their advertising to newspapers, they were potentially missing out on a whole demographic of people that needed furniture, which would be 18-34 year olds. This demographic was starting to move out on their own, starting families, and needed furniture. By moving from newspapers to funny radio ads and later funny TV ads, Barry and Eliot were able to draw in more customers, especially the demographic they were targeting (Iacobucci, 2013). Before they started to add in the extra shopping experiences, they had customers waiting to get into their third store. Once they added the entertainment portions of the store, they were able to draw in more customers. Even if the customer is only there to take part in the entertainment aspect of the store, which is in the back of every store, they do have to walk through the showroom first. By walking through the showroom a first time customer could see a room design or one piece of furniture that catches their eye. Each customer has a different shopping experience, whether it be at one store or multiple Jordan’s Furniture

Could humiliation and pain come from something as simple as a glass in a wooden frame? Throughout the novel, My Name Is Asher Lev by Chiam Potok, much of inner characters are revealed through the symbol of the window. The mother, the father, and Asher all face many struggles and the use of the window helps one to understand them.

Malcolm Gladwell is currently a non-fiction writer for The New Yorker. After college, he took a journalism position in Indiana and later took a position in Washington. In 1996, he moved to New York, where he is today. He has written five books and each has been on the New York Times best seller list (Famous Authors). In his first year of working as a journalist for The New Yorker, he wrote, “The Science of Shopping.” In this piece, Gladwell objectively evaluates Paco Underhill’s research within the business industry. Underhill “would have from a hundred to five hundred pages and pages of carefully annotated tracking sheets and anywhere from a hundred to five hundred hours of films” for each experiment that he conducts (99). With Underhill’s determination and research, and Gladwell’s journalistic qualities, this report changes the way anyone views shopping.

Historically, the department store affected every facet of social and economic life in America. The rise of the department store from the mid-1850s to the end of the 19th century was a major revolution for business and society. It revolutionized the shopping experience and created an entirely new view of ordinary retail stores. Endless categories of items from jewelry and accessories to home goods and furniture were available to all customers under one roof. Department stores found success in the early years, because they were selling more than just “products.” They were selling an entire experience to the American consumer. Known for their low prices, convenience, experience, and variety, department stores emerged as the iconic establishments of their time. These stores became mainstream institutions in downtown areas. Some department stores, such as Filene’s, even had restaurants and tearooms located inside the building. They had services like photo studios and special events like fashion shows and parades. Macy’s Thanksgiving Day Parade is still a widely popular event today, originating in

In order to generate astonishing revenue, Mouret’s Ladies’ Paradise employs techniques to create spontaneous desire by playing on customers’ sense of sight, which would help women, who make up the majority of department store customers, realize their independent desires for femininity. The first thing one sees when one walks into a brightly lit department store is the displays. In an appeal to his customers’ sight, Mouret throws brightly colored scarves in heaping piles on a display in the front of the store. According to Elaine Abelson, “Subtlety was not an attribute of merchants in the late nineteenth century. If there was color used, it appeared in massive displays” (44). Such flamboyancy attracts women wishing to release their own creativity, suppressed by the male-dominated society. The lack of harmony in the displays portrays Mouret’s belief “…that customers should have sore eyes by the time they [leave] the shop”

For generations, Americans has been brainwashed by the media to believe that what is displayed on television is the ideal perception of what real beauty have manipulated American citizens of what style looks like. Furthermore, with their many brainwashing strategies, that means more and more consumers spending beyond their budget. Our perspectives have been heavily influenced by what they believe is nice, but can we afford it all? With unrealistic combination of goods in store, plazas, and mall, consuming has become a bad behavior of some. In support of my argument of the “Overspending”, author Gladwell’s article “The Science of Shopping” also argues that stores adjust to fit the needs and wants of the shopper are evidently presented. With that being said, we have no idea when we are being manipulated into unrealistic shopping behavior that is influenced by the way the advertisement is presented in visual sight. Author Gladwell gets a “retail anthropologist” and “urban geographer” named Paco Underhill to give breakdown points of how he helps brand name stores influence consumers into persuasion of buying more. However, most of us fall short of that discipline, while being persuaded to overspend during our store visits.

Michael Miller’s book, The Bon Marché: Bourgeois Culture and the Department Store, 1869-1920, is an expansive and interesting look back on a era of Parisian history that is best represented by its then-current trend and social innovation, the department store. The book gives a fascinating account of the store from its beginning to eventual common place status in 1914. The book gives an insight on the factors in which the store saw success, such as the management, the labor, and new marketing. It also gives light to the social factors that made the store possible (i.e education and economy).

As images like this began to appear, they shocked the public, especially children who were previously unexposed to such graphics. But, despite the shock factor and the apparent irony that exists in a clothing store whose ads feature models who aren’t wearing clothes, these ads work. Now these bags and other such ads are everywhere, both reflecting the crafty idea to turn customers into walking billboards, as well as representing the number of people who respond to these advertisements.

Universal worked under the assumption that these strategies would not only increase the number of retail buyers but also move retailers to increase display space for Universal increasing Universal's ability to market their artist. (Smith, 2003).

The product life style of the department store is in the mature or declining phase of its product life style, because of the declining sales. Furthermore, according to estimates, market share has eroded away to 7 per cent, as of 2010, and is far below the desirable rate 15 per cent (Johnson, 2011, p. 3). Also, the brand image is being heavily relied upon and the bottom line is not showing significant increase in the years presented in the journal article. Macy’s is afloat due to a strong management team and the aggressiveness to deal with problems as they arise. For example, continuing to adjust its portfolio of stores, focusing on fashion, and developing private labels in bedding, outerwear, ‘tween’ clothing, increase national advertising and using celebrities. Additionally, Macy’s advertising is combining the national department store image with July 4 and the Annual Macy’s Thanksgiving Parade, which appeals to the American citizen. Solution