A bank teller takes 2.4 minutes, on average, to serve a customer. What would be the hourly service rate used in the queuing formulas?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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A bank teller takes 2.4 minutes, on average, to serve a customer. What would be the hourly service rate used in the queuing formulas?

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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,