A hospital is using X bar and R charts to record the time it takes to process patient account information. A sample of five applications is taken each day. The first four weeks’ (20 days’) data give the following values:  =16 min  =7 min If the upper and lower specifications are 21 minutes and 13 minutes respectively, calculate , Cp and Cpk. Interpret the indices. root cause? Conduct hypothesis testing such as Z test, t test, and ANOVA Use comparative designs

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.3: Measures Of Spread
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A hospital is using X bar and R charts to record the time it takes to process patient account information. A sample of five applications is taken each day. The first four weeks’ (20 days’) data give the following values:

 =16 min  =7 min

If the upper and lower specifications are 21 minutes and 13 minutes respectively, calculate , Cp and Cpk. Interpret the indices.

root cause?

Conduct hypothesis testing such as Z test, t test, and ANOVA

Use comparative designs

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