Question

A service has five tasks, performed in sequence. In the instance when there is more than one worker assigned to a task, each worker performs the entire task and they both can be working on different “items” at the same time.

Task |
Task time per worker |
Number of workers |

1 |
2 minutes |
1 |

2 |
6 minutes |
1 |

3 |
14 minutes |
2 |

4 |
4 minutes |
1 |

5 |
15 minutes |
3 |

- What is the capacity (hourly) of the process as a whole?

Capacity= Time available/ Task Time

Step 1

**Process capacity:**

For the entire process, the process capacity is given by the lowest number of flow units processed per unit time.

Step 2

**Computation of number of units processed per hour:**

The number of units processed per hour is shown below

Step 3

**Computation of capacity of the process:**

The lowest number of flow units processed per hour is 8...

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