A USA based cable broadband company wants to investigate whether it's east coasts customers have a higher average customer satisfaction score than compared to it's west coast customers. The customer survey asks for a score between and 5, with 1 being poor and 5 being excellent. 174 east coast customers are surveyed, and the sample mean is 3.35 with a sample standard deviation of 0.51. For the west coast, 355 customers are surveyed, and the sample mean is 3.24 with a sample standard deviation of 0.52.

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.4: Distributions Of Data
Problem 7PPS
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What is the test statistic for this hypothesis test comparing east and west coast customer scores?
Round to the nearest 2nd decimal place, x.xx
Transcribed Image Text:What is the test statistic for this hypothesis test comparing east and west coast customer scores? Round to the nearest 2nd decimal place, x.xx
A USA based cable broadband company wants to investigate whether it's east coasts customers have a higher average
customer satisfaction score than compared to it's west coast customers. The customer survey asks for a score between 1
and 5, with 1 being poor and 5 being excellent.
174 east coast customers are surveyed, and the sample mean is 3.35 with a sample standard deviation of 0.51. For the
west coast, 355 customers are surveyed, and the sample mean is 3.24 with a sample standard deviation of 0.52.
Transcribed Image Text:A USA based cable broadband company wants to investigate whether it's east coasts customers have a higher average customer satisfaction score than compared to it's west coast customers. The customer survey asks for a score between 1 and 5, with 1 being poor and 5 being excellent. 174 east coast customers are surveyed, and the sample mean is 3.35 with a sample standard deviation of 0.51. For the west coast, 355 customers are surveyed, and the sample mean is 3.24 with a sample standard deviation of 0.52.
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