An office manager claims that the mean time required to handle a customer complaint is less than 30 minutes. A sample of 38 complaints shows a mean of 28.7 minutes and a variance of 12 minutes. The value of the test statistic (rounded off to three decimals) is:

A First Course in Probability (10th Edition)
10th Edition
ISBN:9780134753119
Author:Sheldon Ross
Publisher:Sheldon Ross
Chapter1: Combinatorial Analysis
Section: Chapter Questions
Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...
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An office manager claims that the mean time required to handle a customer complaint is less than 30 minutes. A sample of 38 complaints shows a mean of 28.7 minutes and a variance of 12 minutes. The value of the test statistic (rounded off to three decimals) is:

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