Apples & Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achieving this strategic objective. The company has provided the following data regarding the two procedures after one month of implementation: Shipping Procedure A Shipping Procedure B Number of shipping errors 105 132 Hours from ordered shipped 16.3 19.2 Shipping time (hours from shipped delivered) 8.7 8.5 Pounds of goods shipped 860,000 797,000 Number of shipments 306 315 a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to three decimal places. Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. Procedure A: hours from ordered to delivered Procedure B: hours from ordered to delivered (3) Average pounds of goods per shipment, rounded to two decimal places. Procedure A: Ibs. of goods per shipment Procedure B: Ibs. of goods per shipment

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter14: The Balanced Scorecard And Corporate Social Responsibility
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Apples & Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achieving this strategic objective. The company has provided the following
data regarding the two procedures after one month of implementation:
Shipping Procedure A
Shipping Procedure B
Number of shipping errors
105
132
Hours from ordered
shipped
16.3
19.2
Shipping time (hours from shipped
delivered)
8.7
8.5
Pounds of goods shipped
860,000
797,000
Number of shipments
306
315
a. Compute the following performance metrics for each program:
(1) Average number of shipping errors per shipment, rounded to three decimal places.
Procedure A:
error per shipment
Procedure B:
error per shipment
(2) Hours from ordered to delivered, rounded to one decimal place.
Procedure A:
hours from ordered to delivered
Procedure B:
hours from ordered to delivered
(3) Average pounds of goods per shipment, rounded to two decimal places.
Procedure A:
Ibs. of goods per shipment
Procedure B:
Ibs. of goods per shipment
Transcribed Image Text:Apples & Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achieving this strategic objective. The company has provided the following data regarding the two procedures after one month of implementation: Shipping Procedure A Shipping Procedure B Number of shipping errors 105 132 Hours from ordered shipped 16.3 19.2 Shipping time (hours from shipped delivered) 8.7 8.5 Pounds of goods shipped 860,000 797,000 Number of shipments 306 315 a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to three decimal places. Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. Procedure A: hours from ordered to delivered Procedure B: hours from ordered to delivered (3) Average pounds of goods per shipment, rounded to two decimal places. Procedure A: Ibs. of goods per shipment Procedure B: Ibs. of goods per shipment
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