Answered: Based upon the data flow chart answer…

Based upon the data flow chart answer the following question. Which of the following would be considered a process? 1) Sales Tax 2) Cost of shippment 3) Both 1 and 2 4) None of the above

Fundamentals of Information Systems

9th Edition

ISBN:9781337097536

Author:Ralph Stair, George Reynolds

Publisher:Ralph Stair, George Reynolds

Chapter5: Electronic Commerce And Enterprise Systems

Section: Chapter Questions

Problem 10RQ

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Concept explainers

Applications of CRM

Customer Relationship Management (CRM) is a software/ tool that helps a business to manage its relationship with its customers, clients, and vendors. In other words, CRM software assists businesses in improvising their relations with their customers throughout the buying process. It is an end-to-end solution comprising service cloud, commerce cloud, marketing cloud, AI-based Customer Data Platform (CDP), and sales cloud.

Question

Based upon the data flow chart answer the following question.

Which of the following would be considered a process?

1) Sales Tax

2) Cost of shippment

3) Both 1 and 2

4) None of the above

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