Customer Time, in hours Customer Service Calls A B C 1 1 3 A. 80% C. 20% What is the percent utilization for Customer C? B. 30% D 2 D. 10% E 3

Please as soon as possible.thank you 3.         The Seattle Transit Authority monitors the following. Which is closest to an outcome measure of performance?             a.         changes in pollution and traffic congestion attributable to mass transit use             b.         number of passengers using bus and subways over a period             c.         frequency of missed stops, incorrect bus signs, and late buses             d.         complaints about rude bus drivers and unhelpful subway personnel

Q1 (Process Analysis) - An MSU startup is contemplating a new process to refurbish and recycle rundown equipments. The five steps to the process are: Step Description 1 Register for the process 2 Strip off bad parts 3 Scrub and clean parts 4 Insert new parts 5 Polish and deliver Time Required per equipment 10.0 minutes 15.0 minutes 8.0 minutes 10.0 minutes 12.0 minutes. One employee will be assigned to each step. Employees will work a 40-hour week (no breaks) and rotate jobs each week. City of Lansing requires 200 refurbished equipments per week but they are unsure that the MSU startup can deliver. a. Create a column chart that displays the cycle time for each of the 5 steps. b. What is the processing rate for each step, in Equipments/Hour? Step 1 2 3 Processing Rate (equipments/hour) 6 4 7.5 4 5 6 5 c. What is the bottleneck? I believe that the bottleneck is Step 2 as that step takes the longest. d. Assuming the process runs as designed, what is the maximum weekly output? Maximum…

2. Arrivals and departures to Star Optometrist are collected and reported below: Departure Arrival 7:45 8:45 8:00 9:00 Patient 1 2 3 4 5 10:00 10:15 10:35 10:30 11:45 12:00 A. What is the average flow time of its patients in minutes? B. Assume Star Optometrist is open from 7:45 a.m. to noon. What is the flow rate of patients in Star Optometrist per hour? C. Assume Star Optometrist is open from 7:45 a.m. to noon. How many patients on average

What is Stopwatch time study and it was first introduced?

Relative to the behavioral science discussion, what practically a hotel manager  would do to enhance the ending of a guest's stay in the hotel?

Problem 7-13 In an initial survey designed to estimate the percentage of time air-express cargo loaders are idle, an analyst found that loaders were idle in 5 of the 45 observations. a. What is the estimated percentage of idle time? (Round your answer to 2 decimal places. Omit the "%" sign in your response.) Estimated percentage of idle time % b. Based on the initial results, approximately how many observations would you require to estimate the actual percentage of idle time to within 4 percent with a confidence of 95 percent? (Round your z value to 2 decimal places. Do not round any other Intermediate calculations. Round UP your final answer to the next whole number.) Number of observations

McDonalds has a drive-through window and, during peak lunch times, can handle a maximum of 85 cars per hour with one person taking orders, assembling them, and acting as cashier. The average sale per order is $12.00.    A proposal has been made to add two additional workers and divide the tasks among the three. One will take orders, the second will assemble them, and the third will act as a cashier. With this system, it is estimated that 120 cars per hour can be serviced. Use productivity arguments to recommend whether or not to change the current system.   Hint: Productivity = revenue/labor dollar

Based on the data provided in Table 2.6, what is the flow rate of customers from 9:00 a.m. to 9:45 a.m Note: Round your answer to 4 decimal places. Customer Time in Time out 1 9:04 9:32 2 9:06 9:36 3 9:06 9:30 4 9:06 9:12 5 9:07 9:25 6 9:10 9:15 7 9:15 9:23 8 9:18 9:45 9 9:22 9:27 10 9:26 9:39

Q 28 please help me all info is there Owners of a local restaurant are concerned about their ability to provide quality service as they continue to grow and attract more customers. They have collected data from Friday and Saturday nights, their busiest times of the week. During these time periods, about 97 customers arrive per hour for service. Given the number of tables and chairs, and the typical time it takes to serve a customer, the owners estimate they can serve, on average, about 144 customers per hour. Use Exhibit 4.6 Furthermore, the owners anticipate that in one year their demand will double as long as they can provide good service to their customers. b. Next year, after demand doubles, what must the service capacity increase to (at minimum) to stay out of the critical zone? Note: Round up your answer to the next nearest whole number