Describe post-sale service arrangements the firm does or should provide?Explain how the firm’s repair/service efforts impact customer satisfaction?

Q: Why is it essential to involve the employees in the development of Service strategy?

A: The execution of a business plan in order to achieve corporate objectives is known as strategy…

Q: What are the service description of Samsung?

A: * Introduction - Samsung is a south korean multinational company that deals in electronic appliances…

Q: Discuss the effect of service quality control on the organization's success as a pharmaceutical…

A: Service quality control is a fundamental operation of the pharmaceutical industry. Drugs must be…

Q: Explain how a well-managed supply chain network helps inincreasing the efficiency of a company?

A: Customer loyalty can be improved and a long-term competitive advantage gained by active supply chain…

Q: A sequence of organizations—their facilities, functions, and activities—that are involved in…

A: Find the answers below: The correct answer is B) supply chain

Q: Define the terms supply chain and supply chain management?

A: The supply chain's customer value-creating processes are most evident in the marketing channels. The…

Q: How can social media enhance the sale of a physical good or a service Provide some examples and…

A: Social networking plays a major part in the selling of goods and services. As social media platforms…

Q: Discuss and explain how does managing service operations important for an Industrial Engineer…

A: Item and interaction plan. The establishment for top calibre, savvy administration tasks is set up…

Q: What are the three terms used to describe the parts of a service operation that have social…

A: The three terms are signs, symbols and artifacts, that are used to describe the parts of a service…

Q: Make a list of at least four features of a well designed service system.

A: INTRODUCTION:- The arrangement of systems and applications within an organisation that are meant to…

Q: What does product-service bundling entail, and what are the benefits to customers?

A: Product-related service Bundling is a packaging system that combines a service and a commodity into…

Q: what is the difference of customer relationship management in services compare to customer…

A: Customer Relationship Management: As the name suggest, it includes the guidelines, principles and…

Q: State and describe two extremes of the transformation/manufacturing:Service continuum for and two…

A: Service Operations Management:-  Service operations management is the process of managing all…

Q: Choose a hypothetical example of a service-based organization and illustrate how the supply chain…

A: The network includes resources, individuals, and activities related to the supply of goods and…

Q: Compare and contrast upstream and downstream part- ners in a company’s supply chain.

A: Upstream partners and downstream partners both play both are a crucial part of the supply chain as…

Q: Define Product and service technology?

A: A product is anything which can be offered in a market to sell for acquisition, use or consumption…

Q: Explain how effective service operations management affects the employees of an organization as well…

A: Service operations management: it is related to the delivering services to the customers of the…

Q: Develop service strategy, blueprint, and service design elements for an on-campus recycling center…

A: Recycling is the process where collecting and processing the materials that would be thrown away as…

Q: What exactly is a full-service provider? What are the advantages of working with full-service…

A: The full service provider is a provider capable of offering a wide range of activities along with…

Q: How can financial risks in a supply chain be managed?

A: Supply chain management is the management of the flow of goods and services which includes raw…

Q: Explain the term Service perishability?

A: Service perishability is the critical term used in marketing economy, which describes the service…

Q: Provide an example of a service industry where customers are involved in co-production and explain…

A: Co-Production is a marketing concept where the production of final goods and services is done in the…

Q: Give a company example that had disruption in its supply chain and how it could have prevented it ?

A: To be determined: Give a company example that had its supply chain disrupted and how could it have…

Q: B. Choose the best answer. Which of these is the entity in the supply chain responsible for selling…

A: Supply chain management It is the management of the transportation of goods and services, and it…

Q: Explain what is the importance of managing service operations for an Industrial Engineer Manager

A: Introduction:- The fundamental responsibilities for creating an institution's mission is to deliver…

Q: Lumber at Home Depot (e.g., standard 2x4's) would most likely have which type of supply chain…

A: An efficient supply chain reduces the cost and time related to the product and is is used products…

Q: Compare and contrast the three options from the perspective of customer services

A: Customer service should be provided to the customers before, during and after the purchase. Many…

Q: When dealing with a difficult customer, the service provider should

A: A customer can be an individual or a company who buys the products or services of another…

Q: Explain the major cost items that a service business will incur

A: Every business will create value for customers in terms of products and services. Products have…

Q: What is the meaning of service philosophy and give an example of it

A: In economics, a service is a transaction where there is no movement of physical goods from the…

Q: What is the bullwhip effect and why does it happen in healthcare organizations?

A: Supply chain management is described as the handling of the full production line for a particular…

Q: List down five (5) end-products & services of the Fourth industrial Revolution and give brief…

A: Fourth industrial revolution is the outcome of advanced technological upgradation in the computing…

Q: Define the term Value delivery network?

A: Value delivery network is a part of the supply chain of a company and includes all its direct…

Q: Choose an intangible (product) service and identify how the factors of production were applied to…

A: We all know that there are various products and services in the market today in any business…

Q: Discuss the relevant problems that operation and supply chain manager face?

A: Operations management is the practise of managing a company's operations to maximise efficiency.…

Q: Explain what is product service bundling and what are the benefits to customers?

A: Consumer satisfaction is a metric that indicates a customer's level of satisfaction with a product…

Q: Discuss customer service components and elements, demonstrate how customer service components and…

A: The objective of customer service is to please the customers so that they become loyal to a…

Q: Explain the service delivery system matrix?

A: Services can be defined as an item which is intangible in nature. Intangibility refers to the…

Introduction to service marketing

Organizations that provide products or products to their consumers use service marketing to enhance brand recognition and revenue. In contrast to product marketing, service marketing promotes intangible transactions that add value to clients. Advertisers utilize efficient service marketing methods to gain client trust and demonstrate how their product may benefit them. Service marketing is interaction and value-based marketing.