Describe Process Mapping?

Managerial Economics: A Problem Solving Approach
5th Edition
ISBN:9781337106665
Author:Luke M. Froeb, Brian T. McCann, Michael R. Ward, Mike Shor
Publisher:Luke M. Froeb, Brian T. McCann, Michael R. Ward, Mike Shor
Chapter7: Economies Of Scale And Scope
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Describe Process Mapping?

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Process Mapping is the approach used to demonstrate the flow of a process using flowcharts, progressing from the most macro point of view to the level of detail needed to recognise opportunities for change. The mapping of processes focuses on the job rather than job names or hierarchy.

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