I am not a “computer” expert; however I recently purchased a desktop personal computer (PC) online from www.buyithere.com. One of my friends had recently purchased a desktop and was boasting about the cost savings realized. In addition to the standard peripheral features such as keyboard and mouse, some of the specifications were as shown below: OPERATING SYSTEM                  UNIX PROCESSOR                                    2 GHz (Giga Hertz) Pentium® 4 Processor MEMORY                                         128 MB SDRAM HARD DRIVE                                  1 TB (Tera Byte) Hard Drive RPM 7200 SECURITY SOFTWARE               ESET NOD32 Antivirus™ WARRANTY                        3 Years on-site Warranty MONITOR                                        HD Widescreen Ultrabright™ LCD with Multi-Touch Capable Touch Screen Solution OPTICAL DRIVES                          8X DVD SuperMulti Double-Layer Drive SOFTWARE                                     MS OFFICE 2016, QuickBooks   Big day my computer arrived and eagerly booted it up. To my disappointment I realize that I am unable to use the computer as thought. The user interface appears to be quite strange and unfamiliar. In addition, the computer took quite a while to boot up, almost 15 minutes. I also heard another of my friends complaining about not being able to get parts for a computer that recently broke down. This has me a bit worried in case I need to have a replacement part for mine.   Can you help me with the following please? Use the points below to critically explain and offer recommendations: What is the likely reason I am unable to use the computer?                          What type of user interface is currently installed?                                          What type of user interface and operating system would you recommend in solving this problem? Please justify.

A+ Guide To It Technical Support
10th Edition
ISBN:9780357108291
Author:ANDREWS, Jean.
Publisher:ANDREWS, Jean.
Chapter2: All About Motherboards
Section: Chapter Questions
Problem 20TC
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I am not a “computer” expert; however I recently purchased a desktop personal computer (PC) online from www.buyithere.com. One of my friends had recently purchased a desktop and was boasting about the cost savings realized. In addition to the standard peripheral features such as keyboard and mouse, some of the specifications were as shown below:

OPERATING SYSTEM                  UNIX

PROCESSOR                                    2 GHz (Giga Hertz) Pentium® 4 Processor

MEMORY                                         128 MB SDRAM

HARD DRIVE                                  1 TB (Tera Byte) Hard Drive RPM 7200

SECURITY SOFTWARE               ESET NOD32 Antivirus™

WARRANTY                        3 Years on-site Warranty

MONITOR                                        HD Widescreen Ultrabright™ LCD with Multi-Touch Capable Touch Screen Solution

OPTICAL DRIVES                          8X DVD SuperMulti Double-Layer Drive

SOFTWARE                                     MS OFFICE 2016, QuickBooks

 

Big day my computer arrived and eagerly booted it up. To my disappointment I realize that I am unable to use the computer as thought. The user interface appears to be quite strange and unfamiliar. In addition, the computer took quite a while to boot up, almost 15 minutes. I also heard another of my friends complaining about not being able to get parts for a computer that recently broke down. This has me a bit worried in case I need to have a replacement part for mine.

 

Can you help me with the following please? Use the points below to critically explain and offer recommendations:

  1. What is the likely reason I am unable to use the computer?                         
  2. What type of user interface is currently installed?                                         
  3. What type of user interface and operating system would you recommend in solving this problem? Please justify.                                                                     

 

  1. Critically explain the most likely reason(s) why my computer is booting so slowly? 

 

 

  1. What reassurance can I have about the possibility of getting a replacement part?    

 

  1. Explain two (2) functions of an operating system.                                       
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