Answered: manufacturer of a computer system is…

MATLAB: An Introduction with Applications

6th Edition

ISBN:9781119256830

Author:Amos Gilat

Publisher:Amos Gilat

Chapter1: Starting With Matlab

Section: Chapter Questions

Problem 1P

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Question

A manufacturer of a computer system is interested in improving its customer support services. As a first step its marketing department has been charged with the responsibility of summarizing the extent of customer problems in terms of system failures. Over a period of six months, customers were surveyed and the amount of downtime (in minutes) due to system failures they had experienced during the previous month was collected. The average downtime was found to be 25.09 min and a variance of 144. If it can be assumed that downtime is normally distributed.

Obtain a bound above 10% of the downtime of all the customers.

Features Features Normal distribution is characterized by two parameters, mean (µ) and standard deviation (σ). When graphed, the mean represents the center of the bell curve and the graph is perfectly symmetric about the center. The mean, median, and mode are all equal for a normal distribution. The standard deviation measures the data's spread from the center. The higher the standard deviation, the more the data is spread out and the flatter the bell curve looks. Variance is another commonly used measure of the spread of the distribution and is equal to the square of the standard deviation.

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