Phone calls arrive at the rate of 48 per hour at the reservation desk for Regional Airways. -Suppose no calls are currently on hold. If the agent takes  minutes to complete the current call, how many callers do you expect to be waiting by that time? -What is the probability that none will be waiting? -If no calls are currently being processed, what is the probability that the agent can take 2 minutes for a personal time without being interrupted by a call?

College Algebra
7th Edition
ISBN:9781305115545
Author:James Stewart, Lothar Redlin, Saleem Watson
Publisher:James Stewart, Lothar Redlin, Saleem Watson
Chapter9: Counting And Probability
Section9.3: Binomial Probability
Problem 33E: Sick leave probability that a given worker at Dyno Nutrition Will call in sick on a Monday is 004....
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Phone calls arrive at the rate of 48 per hour at the reservation desk for Regional Airways.

-Suppose no calls are currently on hold. If the agent takes  minutes to complete the current call, how many callers do you expect to be waiting by that time?

-What is the probability that none will be waiting?

-If no calls are currently being processed, what is the probability that the agent can take 2 minutes for a personal time without being interrupted by a call?

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