Question 3 If we replace the notion of “output” with “useful output” and measure productivity, the chances of discovering “Productivity Paradox” is higher in the long run. A)True B)False Question 4 The trading partners (such as suppliers, distributors and logistics service providers) are not part of the value stream of an organization. A)True B)False Question 5 A Total Quality Management (TQM) system systematically, sustainably and deliberately exposes hidden problems in an organization. A)True B)False

Question

Question 3

If we replace the notion of “output” with “useful output” and measure productivity, the chances of discovering “Productivity Paradox” is higher in the long run.
A)True
B)False

Question 4

The trading partners (such as suppliers, distributors and logistics service providers) are not part of the value stream of an organization.
A)True
B)False

Question 5

A Total Quality Management (TQM) system systematically, sustainably and deliberately exposes hidden problems in an organization.
A)True
B)False
 

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