Rajiv is just graduated from a management institute in Rajasthan and has joined his family’s small business which employs 25 semi- skilled workers. During the first week on the job, his dad called him in and said, ‘Rajiv, I have had a chance to observe you working with the men and women for the past two days and although I hate to, I feel I must say something. You are just too nice to people. I know that this human behavior stuff has been taught to you at the institute, but it just does not work here. I remember when we discussed the Hawthorne studies when I was in the institute, everybody there got excited, but believe me, there is more to managing people than just being nice to them Answer the following question – a) How would you react to your father’s comments if you are Rajiv? b) Do you think Rajiv’s father understood and interpreted the Hawthorne studies correctly?

Rajiv is just graduated from a management institute in Rajasthan and has joined his family’s small business which employs 25 semi- skilled workers. During the first week on the job, his dad called him in and said, ‘Rajiv, I have had a chance to observe you working with the men and women for the past two days and although I hate to, I feel I must say something. You are just too nice to people. I know that this human behavior stuff has been taught to you at the institute, but it just does not work here. I remember when we discussed the Hawthorne studies when I was in the institute, everybody there got excited, but believe me, there is more to managing people than just being nice to them Answer the following question – a) How would you react to your father’s comments if you are Rajiv? b) Do you think Rajiv’s father understood and interpreted the Hawthorne studies correctly?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter14: Understanding Individual Behavior

Section: Chapter Questions

Problem 20EE

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Rajiv is just graduated from a management institute in Rajasthan and has joined his family’s small business which employs 25 semi- skilled workers. During the first week on the job, his dad called him in and said, ‘Rajiv, I have had a chance to observe you working with the men and women for the past two days and although I hate to, I feel I must say something. You are just too nice to people. I know that this human behavior stuff has been taught to you at the institute, but it just does not work here. I remember when we discussed the Hawthorne studies when I was in the institute, everybody there got excited, but believe me, there is more to managing people than just being nice to them Answer the following question – a) How would you react to your father’s comments if you are Rajiv? b) Do you think Rajiv’s father understood and interpreted the Hawthorne studies correctly? (3)
Nawal had just graduated from I.I.M., Bangalore and joined his father's small business, which employed 28 semi-skilled workers. After a week, his father, a retired government officer, called him and said, "Nawal, I have had a chance to observe your working with the men and women for the past few days. Although I hate to, I must say something. You are just too nice to people. I know they taught you human relations stuff at the I.I.M., but it just does not work here. I remember when the Hawthorne studies were first reported, everyone in the academic field got excited about them. But, believe me, there is more to managing people than just being nice to them." Questions: Do you think Nawal's father understood and interpreted the Hawthorne studies correctly? If you were Nawal what would your reaction be to your father's comments?
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During the first week on his job, his father called him said "Arvind I have observed you working with the workers for the two days and I want to advise you something I know. You have been tauohs human relations stuff at the institute, but it just does not work here. I wea also taught the Hawthorne studies when I was in business school. I, too, was very excited by them. But, in reality, there is more to managing people, than just being nice to them." Arvind is very confused and he wonders what to do. Questions 1. If you were Arvind, how would you behave in this situation ? 2. How will the study of organisational behaviour help Arvind to be successful in his business ?
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