Read the Case attached. Follow the AMA 8 Step case process and focus on steps 2,3,4 and 6. And incorporate how to answer according to the steps provided.

Strategic Case Analysis

Using the AMA (American Management Association) 8 step case analysis process

The Basic Problem Solving or Case Analysis Process

Applying the Process

The Basic Problem Solving or Case Analysis Process

You have all engaged in the process of basic problem solving numerous times in your life as well as in your academic career. However, since you will be utilizing this process extensively in this course, it is appropriate to spend some time reviewing and discussing it. Whether this process is being applied to a simple, routine decision or an immensely complex decision the steps are the same. It is what one does within each of those steps that vary. To begin, let's review the process.

Step 2 - Determining the Root Problem & Step 3 - Identifying the Problem Components The most difficult and important part of the process is identifying the problem. You must have a clearly stated, concisely worded problem to generate usable information. The objective is to separate symptoms from the actual problem. If there is an underlying reason for what you have identified, it is a symptom and not the problem itself (Hatten, 2006). You should be able to state the root problem in a sentence. It may then be necessary, and in a comprehensive case or in more complex situations a given, to elaborate on any identifying component portions of the problem. Often it is necessary to

prioritize or identify which components need to be addressed first, second, and so forth at this stage of the process.

Step 4 - Generating Alternatives (THE WHAT/Setting Objectives)

This is the brainstorming step. It is here that a variety of alternative courses of action are identified and articulated. This step is where you list the strategies you might pursue. This is an important point. If it isn't listed here, you can't choose it as your preferred course of action. While it isn't possible to list every possible course of action, there should be a variety of things to do. This is where you put your creative powers to work. In this part of the process, you should engage in brainstorming. Remember that in brainstorming you simply generate ideas - save the evaluation of those ideas for later. That isn't to say that in critical strategic case analysis you want to include every idea you came up with in the final report. In actual business strategic planning, reports have been produced that simply refer to the process and the number of ideas that upon initial screening were determined not plausible or viable. The objective of this process is not to do a full analysis of every idea that was generated while brainstorming but rather to conduct an initial screening and narrowing of the choices down to those that seem most likely to succeed if implemented.

Step 6 - Choose an Alternative

Once the possible consequences of the narrowed down alternatives have been considered, it is time to make a decision. It is important that the final decision is clearly stated with choice of strategy or strategies selected.

Keep in mind that your readers are not as immersed in this as you have been. What seems obvious to you may not be to them. Don't assume - articulate the reasoning behind your choice.

Transcribed Image Text:Chrome File Edit View History Bookmarks Profiles Tab Window Help b Home | bartleby C Maps X D Connections master page | My X fr n mn cvfxz0oi... drive.google.com/file/d/1ZkHp_19PTUQ6hNmDDtCKLqYBNAILI5zV/view Content PDFfiller - uber in... X StreamYard S StreamEast - NBA... h Hulu | Live TV High Growth_Case.pdf - Googl X Case Overview High Growth Industries (HGI) is a regionally accredited chain of daycare centers in northern California with headquarters in San Francisco. HGI has established an excellent reputation during more than 30 years of service and has worked hard to achieve its motto to "foster high growth for your child". It was recently awarded its largest contract ever; in just six months, HGI will be the sole provider of daycare services for all central and northern California state agencies. HGI currently operates 17 daycare centers, mostly near San Francisco, Sacramento and Napa Valley. These centers employ 163 teachers, childcare specialists and aides. Thirteen centers are more than 15 years old, and 60 percent of workers have been with HGI more than 10 years. Centers range in size from two to 19 employees. You were recently hired as HGI's first vice president of human resources. You left an HR director position in a major manufacturing organization out of boredom. With an HR degree and 20 years of progressive HR experience in various industries, you have seen it all. You have always been quite successful and eagerly anticipate the challenge that HGI's president said would be yours, yet you cannot help feel somewhat uneasy at the enormity of your future tasks. The HR function is in a shambles. You were unable to find an affirmative action plan, training documents or other basic personnel information, including I-9s. Although the company has been unionized for the better part of 20 years, labor contracts are available for only the past five years. The teachers' union nearly struck two years ago over wages and conditions, although the specialists/aides union appears less militant. Each union is a union shop. Both contracts expire January 1 next year. In the past, the president and each center's managers performed all of the organization's personnel functions by the seat of their pants. Recruiting was by word-of-mouth, performance appraisals rarely occurred, and the president was the chief union negotiator. “Management by walking around" is constantly practiced; the president visits each childcare center every month. Most managers are happy with this management style and the flexibility it provides them. The data surrounding HGI's upcoming expansion are astounding. You will be adding between 1,200 and 1,500 daycare workers, and a commensurate number of support staff. There will be approximately 40 new daycare facilities, some as far as 350 miles away. You wonder if enough skilled and certified teachers are available. + mk (C. ♂ ០១ Tue May 30 8:04 PM Holy APRON Update:

Question

Read the Case attached. Follow the AMA 8 Step case process and focus on steps 2,3,4 and 6. And incorporate how to answer according to the steps provided.

Strategic Case Analysis

Using the AMA (American Management Association) 8 step case analysis process

The Basic Problem Solving or Case Analysis Process
Applying the Process

The Basic Problem Solving or Case Analysis Process

You have all engaged in the process of basic problem solving numerous times in your life as well as in your academic career. However, since you will be utilizing this process extensively in this course, it is appropriate to spend some time reviewing and discussing it. Whether this process is being applied to a simple, routine decision or an immensely complex decision the steps are the same. It is what one does within each of those steps that vary. To begin, let's review the process.

Step 2 - Determining the Root Problem & Step 3 - Identifying the Problem Components The most difficult and important part of the process is identifying the problem. You must have a clearly stated, concisely worded problem to generate usable information. The objective is to separate symptoms from the actual problem. If there is an underlying reason for what you have identified, it is a symptom and not the problem itself (Hatten, 2006). You should be able to state the root problem in a sentence. It may then be necessary, and in a comprehensive case or in more complex situations a given, to elaborate on any identifying component portions of the problem. Often it is necessary to

prioritize or identify which components need to be addressed first, second, and so forth at this stage of the process.

Step 4 - Generating Alternatives (THE WHAT/Setting Objectives)

This is the brainstorming step. It is here that a variety of alternative courses of action are identified and articulated. This step is where you list the strategies you might pursue. This is an important point. If it isn't listed here, you can't choose it as your preferred course of action. While it isn't possible to list every possible course of action, there should be a variety of things to do. This is where you put your creative powers to work. In this part of the process, you should engage in brainstorming. Remember that in brainstorming you simply generate ideas - save the evaluation of those ideas for later. That isn't to say that in critical strategic case analysis you want to include every idea you came up with in the final report. In actual business strategic planning, reports have been produced that simply refer to the process and the number of ideas that upon initial screening were determined not plausible or viable. The objective of this process is not to do a full analysis of every idea that was generated while brainstorming but rather to conduct an initial screening and narrowing of the choices down to those that seem most likely to succeed if implemented.

Step 6 - Choose an Alternative

Once the possible consequences of the narrowed down alternatives have been considered, it is time to make a decision. It is important that the final decision is clearly stated with choice of strategy or strategies selected.

Keep in mind that your readers are not as immersed in this as you have been. What seems obvious to you may not be to them. Don't assume - articulate the reasoning behind your choice.

Chrome File Edit View History Bookmarks Profiles Tab Window Help
b Home | bartleby
C
Maps
X D Connections master page | My X
fr n mn cvfxz0oi...
drive.google.com/file/d/1ZkHp_19PTUQ6hNmDDtCKLqYBNAILI5zV/view
Content
PDFfiller - uber in...
X
StreamYard S StreamEast - NBA... h Hulu | Live TV
High Growth_Case.pdf - Googl X
Case Overview
High Growth Industries (HGI) is a regionally accredited chain of daycare centers
in northern California with headquarters in San Francisco. HGI has established an
excellent reputation during more than 30 years of service and has worked hard to
achieve its motto to "foster high growth for your child". It was recently awarded its
largest contract ever; in just six months, HGI will be the sole provider of daycare
services for all central and northern California state agencies.
HGI currently operates 17 daycare centers, mostly near San Francisco, Sacramento
and Napa Valley. These centers employ 163 teachers, childcare specialists and aides.
Thirteen centers are more than 15 years old, and 60 percent of workers have been
with HGI more than 10 years. Centers range in size from two to 19 employees.
You were recently hired as HGI's first vice president of human resources. You left
an HR director position in a major manufacturing organization out of boredom.
With an HR degree and 20 years of progressive HR experience in various industries,
you have seen it all. You have always been quite successful and eagerly anticipate
the challenge that HGI's president said would be yours, yet you cannot help feel
somewhat uneasy at the enormity of your future tasks.
The HR function is in a shambles. You were unable to find an affirmative action
plan, training documents or other basic personnel information, including I-9s.
Although the company has been unionized for the better part of 20 years, labor
contracts are available for only the past five years. The teachers' union nearly
struck two years ago over wages and conditions, although the specialists/aides
union appears less militant. Each union is a union shop. Both contracts expire
January 1 next year.
In the past, the president and each center's managers performed all of the
organization's personnel functions by the seat of their pants. Recruiting was by
word-of-mouth, performance appraisals rarely occurred, and the president was the
chief union negotiator. “Management by walking around" is constantly practiced;
the president visits each childcare center every month. Most managers are happy with
this management style and the flexibility it provides them.
The data surrounding HGI's upcoming expansion are astounding. You will be
adding between 1,200 and 1,500 daycare workers, and a commensurate number of
support staff. There will be approximately 40 new daycare facilities, some as far as
350 miles away. You wonder if enough skilled and certified teachers are available.
+
mk
(C.
♂
០១
Tue May 30 8:04 PM
Holy
APRON
Update:

Accepted Answer

The American Management Association (AMA) offers an 8-step case analysis process that can be used to…