Strength-testing one item from each batch of panels $ 68,000 Training employees in TQM 27,000 Training suppliers in TQM 39,000 Identifying suppliers who commit to on-time delivery of perfect-quality materials 58,000 Clason expects the new program would save costs through the following: Avoid lost profits rom lost sales due to disappointed customers $ 86,000 Avoid rework and spoilage 63,000 Avoid inspection of raw materials 57,000 Avoid warranty costs 15,000

Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter14: Quality And Environmental Cost Management
Section: Chapter Questions
Problem 4CE: Nabors Company had actual quality costs for the year ended June 30, 20x5, as given below. At the...
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Classifying quality costs and using these costs to make decisions

Clason, Inc. manufactures door panels. Suppose Clason is considering spending the following amounts on a new total quality management (TQM) program:

Requirements

  1. Classify each cost as a prevention cost, an appraisal cost, an internal failure cost, or an external failure cost.
  2. Should Clason implement the new quality program? Give your reason.

 

Strength-testing one item from each batch of panels
$ 68,000
Training employees in TQM
27,000
Training suppliers in TQM
39,000
Identifying suppliers who commit to on-time delivery of
perfect-quality materials
58,000
Clason expects the new program would save costs through the following:
Avoid lost profits rom lost sales due to disappointed customers
$ 86,000
Avoid rework and spoilage
63,000
Avoid inspection of raw materials
57,000
Avoid warranty costs
15,000
Transcribed Image Text:Strength-testing one item from each batch of panels $ 68,000 Training employees in TQM 27,000 Training suppliers in TQM 39,000 Identifying suppliers who commit to on-time delivery of perfect-quality materials 58,000 Clason expects the new program would save costs through the following: Avoid lost profits rom lost sales due to disappointed customers $ 86,000 Avoid rework and spoilage 63,000 Avoid inspection of raw materials 57,000 Avoid warranty costs 15,000
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