The consultants' analysis of activities revealed the following breakdown of the IT Department's 2016 annual budget of £9,979,000. Activity Design of divisional software IT training for staff Maintenance of computers Maintenance of divisional software Maintenance of IT security systems Maintenance of tablets and smart phones Telephone IT support IT and systems support costs £700,000 £2,880,000 £1,140,000 £1,750,000 £2,600,000 £468,000 £441,000 Total: £9,979,000 The consultants have also identified the three Divisions' usage of the services provided by the IT Department in 2016 in relation to the above budget. Division South Midland North Number of Staff 1,200 700 600 Average number of IT telephone queries made per staff member 3 Divisional software maintenance hours 300 1,700 1,500 Number of computers 1,500 1,300 1,000 Number of divisional software 30 95 75 Number of tablets and smart phones 1,300 1,500 1,100 Number of IT training hours run 1,600 1,400 1,800 IT security systems maintenance hours 600 1,000 1,000

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter4: Activity-based Costing
Section: Chapter Questions
Problem 9E: Nozama.com Inc. sells consumer electronics over the Internet. For the next period, the budgeted cost...
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Calculate the amount of IT Department’s costs that will be recharged to each of the three Divisions by using an activity-based costing approach?

The consultants' analysis of activities revealed the following breakdown of the IT
Department's 2016 annual budget of £9,979,000.
Activity
Design of divisional software
IT training for staff
Maintenance of computers
Maintenance of divisional software
Maintenance of IT security systems
Maintenance of tablets and smart phones
Telephone IT support
IT and systems support costs
£700,000
£2,880,000
£1,140,000
£1,750,000
£2,600,000
£468,000
£441,000
Total:
£9,979,000
The consultants have also identified the three Divisions' usage of the services
provided by the IT Department in 2016 in relation to the above budget.
Division
South
Midland
North
Number of Staff
1,200
700
600
Average number of IT telephone queries
made per staff member
3
Divisional software maintenance hours
300
1,700
1,500
Number of computers
1,500
1,300
1,000
Number of divisional software
30
95
75
Number of tablets and smart phones
1,300
1,500
1,100
Number of IT training hours run
1,600
1,400
1,800
IT security systems maintenance hours
600
1,000
1,000
Transcribed Image Text:The consultants' analysis of activities revealed the following breakdown of the IT Department's 2016 annual budget of £9,979,000. Activity Design of divisional software IT training for staff Maintenance of computers Maintenance of divisional software Maintenance of IT security systems Maintenance of tablets and smart phones Telephone IT support IT and systems support costs £700,000 £2,880,000 £1,140,000 £1,750,000 £2,600,000 £468,000 £441,000 Total: £9,979,000 The consultants have also identified the three Divisions' usage of the services provided by the IT Department in 2016 in relation to the above budget. Division South Midland North Number of Staff 1,200 700 600 Average number of IT telephone queries made per staff member 3 Divisional software maintenance hours 300 1,700 1,500 Number of computers 1,500 1,300 1,000 Number of divisional software 30 95 75 Number of tablets and smart phones 1,300 1,500 1,100 Number of IT training hours run 1,600 1,400 1,800 IT security systems maintenance hours 600 1,000 1,000
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