The perspectives included in the balanced scorecard approach include all of the following except thea. internal process perspective. b. capacity utilization perspective. c. learning and growth perspective. d. customer perspective.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter4: Linear Programming Models
Section4.8: Data Envelopment Analysis (dea)
Problem 41P
icon
Related questions
Question

The perspectives included in the balanced scorecard approach include all of the following except the
a. internal process perspective.

b. capacity utilization perspective.

c. learning and growth perspective.

d. customer perspective.

Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Knowledge Booster
Forecasting methods
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,