Topic: Production/Operations Management Characters: Don Bradish, recently hired to remedy problems meeting scheduled deliveries Jane Fitzgerald, VP of Operations, daughter of the company president The Fitzgerald Machine Company is a $25MM per year custom metal fabrication shop. It has a work force of 30 machinists and 15 office personnel Don Bradish was hired from Peptine Corporation three months ago as Fitzgerald’s production scheduler. His background includes an undergraduate industrial engineering degree and three years of purchasing experience with Peptine immediately after college. This made him a good fit for Fitzgerald’s needs. He was hired by Jane Fitzgerald, Vice President of Operations and daughter of the company president. Recently the company has been having difficulty meeting delivery schedule deadlines. Don was hired to improve the company’s performance in on-time deliveries. So far, he has been learning the systems of the operations and studying possible solutions, but he has not yet determined the best course of action to recommend. On Friday, June 21, a $300,000 order, which had been in the shop for nearly two months, was scheduled for shipment. On the Wednesday before scheduled delivery, the customer called and asked that delivery be delayed due to a labor dispute and work stoppage at his location. Although he expected the strike to be settled within one week or less, he was concerned that delivery of the order from Fitzgerald during the strike might cause unnecessary misunderstandings in the labor dispute. Don discussed this request with Jane, and they agreed to accommodate the customer’s request on the condition that the customer agree to being billed on the originally scheduled delivery date and to pay on the originally contracted payment terms. The customer accepted those terms. On Friday morning, June 21, the production manager reported to Don that the order would not be completed as scheduled and would probably require at least one more week to finish. Concerned about the impact of this delay on his job status, Don decided to investigate the cause of the delay before informing Jane of the problem. Before he could complete his inquiry, Jane called to inform him that she had just mailed the invoice for the order as agreed She also suggested that Don negotiate with the customer a storage fee for the order, which would be paid in addition to the billing arrangement. Don wondered what he should say to Jane next. 8. Ethical Reasoning Questions: • 1. What are the ethical issues? • 2. What are the relevant facts? • 3. Who are the primary stakeholders/ who is affected? • 4. What are the possible alternatives? • 5. What are the practical constraints? • 6. What actions should be taken ?
Critical Path Method
The critical path is the longest succession of tasks that has to be successfully completed to conclude a project entirely. The tasks involved in the sequence are called critical activities, as any task getting delayed will result in the whole project getting delayed. To determine the time duration of a project, the critical path has to be identified. The critical path method or CPM is used by project managers to evaluate the least amount of time required to finish each task with the least amount of delay.
Cost Analysis
The entire idea of cost of production or definition of production cost is applied corresponding or we can say that it is related to investment or money cost. Money cost or investment refers to any money expenditure which the firm or supplier or producer undertakes in purchasing or hiring factor of production or factor services.
Inventory Management
Inventory management is the process or system of handling all the goods that an organization owns. In simpler terms, inventory management deals with how a company orders, stores, and uses its goods.
Project Management
Project Management is all about management and optimum utilization of the resources in the best possible manner to develop the software as per the requirement of the client. Here the Project refers to the development of software to meet the end objective of the client by providing the required product or service within a specified Period of time and ensuring high quality. This can be done by managing all the available resources. In short, it can be defined as an application of knowledge, skills, tools, and techniques to meet the objective of the Project. It is the duty of a Project Manager to achieve the objective of the Project as per the specifications given by the client.
Topic: Production/Operations Management
Characters:
Don Bradish, recently hired to remedy problems meeting scheduled deliveries
Jane Fitzgerald, VP of Operations, daughter of the company president
The Fitzgerald Machine Company is a $25MM per year custom metal fabrication shop. It
has a work force of 30 machinists and 15 office personnel Don Bradish was hired from
Peptine Corporation three months ago as Fitzgerald’s production scheduler. His background
includes an undergraduate industrial engineering degree and three years of purchasing
experience with Peptine immediately after college. This made him a good fit for Fitzgerald’s
needs. He was hired by Jane Fitzgerald, Vice President of Operations and daughter of the
company president.
Recently the company has been having difficulty meeting delivery
was hired to improve the company’s performance in on-time deliveries. So far, he has been
learning the systems of the operations and studying possible solutions, but he has not yet
determined the best course of action to recommend.
On Friday, June 21, a $300,000 order, which had been in the shop for nearly two months,
was scheduled for shipment. On the Wednesday before scheduled delivery, the customer
called and asked that delivery be delayed due to a labor dispute and work stoppage at his
location. Although he expected the strike to be settled within one week or less, he was
concerned that delivery of the order from Fitzgerald during the strike might cause
unnecessary misunderstandings in the labor dispute. Don discussed this request with Jane,
and they agreed to accommodate the customer’s request on the condition that the customer
agree to being billed on the originally scheduled delivery date and to pay on the originally
contracted payment terms. The customer accepted those terms.
On Friday morning, June 21, the
not be completed as scheduled and would probably require at least one more week to finish.
Concerned about the impact of this delay on his job status, Don decided to investigate the
cause of the delay before informing Jane of the problem. Before he could complete his
inquiry, Jane called to inform him that she had just mailed the invoice for the order as agreed
She also suggested that Don negotiate with the customer a storage fee for the order, which
would be paid in addition to the billing arrangement. Don wondered what he should say to
Jane next.
8. Ethical Reasoning Questions:
• 1. What are the ethical issues?
• 2. What are the relevant facts?
• 3. Who are the primary stakeholders/ who is affected?
• 4. What are the possible alternatives?
• 5. What are the practical constraints?
• 6. What actions should be taken ?
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