Asked Oct 1, 2019

When discussing the topic of feedback, the notion of presenting feedback in a sandwich format (e.g., positive items, negative items, positive items) sometimes arises. What are the advantages and disadvantages of such an approach?


Expert Answer

Step 1

Sandwich method of feedback:

Here, the feedback will start and ends with a positive statement and the criticism or negative statement will be quoted in the middle of the conversation.

Step 2

Advantages of sandwich approach:

  • It helps to ease the conversation.
  • It helps to avoid the frustration of the employees during the feedback session.
  • It helps to improve the listening capacity of the employees.
  • It would soot...

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