
Social Psychology (10th Edition)
10th Edition
ISBN: 9780134641287
Author: Elliot Aronson, Timothy D. Wilson, Robin M. Akert, Samuel R. Sommers
Publisher: Pearson College Div
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When is communication most effective for resolving conflict?
a. When people communicate through electronic means (e.g., over e-mail)
b. When it is required
c. When the stakes are high and both sides of a conflict have the ability to issue threats
d. When a mediator is used
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