Wholesale Customers Retail Customers North America South America Wholesaler Green Energy Global Power Wholesaler Revenues at list prices Discounts from list prices Cost of goods sold Delivery costs Order processing costs $375,000 $590,000 $175,000 $130,000 590 25,800 47,200 8,400 285,000 510,000 144,000 95,000 4,550 6,710 2,230 2,145 3,820 5,980 2,180 1,130 Cost of sales visit 6,300 2,620 2,620 1,575 1. Calculate customer-level operating income using the format in Exhibit 14-3. 2. Prepare a customer-cost hierarchy report, using the format in Exhibit 14-6. 3. Enviro-Tech's management decides to allocate all corporate-sustaining costs to distribution chan- nels: $38 million to the wholesale channel and $10 million to the retail channel. As a result, distribu- tion channel costs are now $71 million ($33 million + $38 million) for the wholesale channel and $22 million ($12 million + $10 million) for the retail channel. Calculate the distribution-channel-level operating income. On the basis of these calculations, what actions, if any, should Enviro-Tech's manag- ers take? Explain. 4. How might Enviro-Tech use the new cost information from its activity-based costing system to better manage its business? Required

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter11: Differential Analysis And Product Pricing
Section: Chapter Questions
Problem 6BE
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Customer profitability, customer-cost hierarchy. Enviro-Tech has only two retail and two wholesale customers. Information relating to each customer for 2017 follows (in thousands):

Enviro-Tech’s annual distribution-channel costs are $33 million for wholesale customers and $12 million for retail customers. The company’s annual corporate-sustaining costs, such as salary for top management and general-administration costs are $48 million. There is no cause-and-effect or benefits-received relationship between any cost-allocation base and corporate-sustaining costs. That is, Enviro-Tech could save corporate-sustaining costs only if the company completely shuts down.

Wholesale Customers
Retail Customers
North America
South America
Wholesaler
Green Energy
Global Power
Wholesaler
Revenues at list prices
Discounts from list prices
Cost of goods sold
Delivery costs
Order processing costs
$375,000
$590,000
$175,000
$130,000
590
25,800
47,200
8,400
285,000
510,000
144,000
95,000
4,550
6,710
2,230
2,145
3,820
5,980
2,180
1,130
Cost of sales visit
6,300
2,620
2,620
1,575
Transcribed Image Text:Wholesale Customers Retail Customers North America South America Wholesaler Green Energy Global Power Wholesaler Revenues at list prices Discounts from list prices Cost of goods sold Delivery costs Order processing costs $375,000 $590,000 $175,000 $130,000 590 25,800 47,200 8,400 285,000 510,000 144,000 95,000 4,550 6,710 2,230 2,145 3,820 5,980 2,180 1,130 Cost of sales visit 6,300 2,620 2,620 1,575
1. Calculate customer-level operating income using the format in Exhibit 14-3.
2. Prepare a customer-cost hierarchy report, using the format in Exhibit 14-6.
3. Enviro-Tech's management decides to allocate all corporate-sustaining costs to distribution chan-
nels: $38 million to the wholesale channel and $10 million to the retail channel. As a result, distribu-
tion channel costs are now $71 million ($33 million + $38 million) for the wholesale channel and
$22 million ($12 million + $10 million) for the retail channel. Calculate the distribution-channel-level
operating income. On the basis of these calculations, what actions, if any, should Enviro-Tech's manag-
ers take? Explain.
4. How might Enviro-Tech use the new cost information from its activity-based costing system to better
manage its business?
Required
Transcribed Image Text:1. Calculate customer-level operating income using the format in Exhibit 14-3. 2. Prepare a customer-cost hierarchy report, using the format in Exhibit 14-6. 3. Enviro-Tech's management decides to allocate all corporate-sustaining costs to distribution chan- nels: $38 million to the wholesale channel and $10 million to the retail channel. As a result, distribu- tion channel costs are now $71 million ($33 million + $38 million) for the wholesale channel and $22 million ($12 million + $10 million) for the retail channel. Calculate the distribution-channel-level operating income. On the basis of these calculations, what actions, if any, should Enviro-Tech's manag- ers take? Explain. 4. How might Enviro-Tech use the new cost information from its activity-based costing system to better manage its business? Required
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