Essentials of Business Communication (MindTap Course List)
Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 1, Problem 1.10AAC
Summary Introduction

To determine:

Universal non-verbal signal admitting that a driver has goofed.

Introduction:

In order to promote peace and tranquility while driving on the highways and also while driving in the city, and to reduce road rage , motorists had given several suggestions. These suggestions were analyzed to find a universal non-verbal signal to say "I Goofed".

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9- Gestures are a very important component of nonverbal communication. They support verbal communication. Identify the example of a gesture from the following situations. a. Wearing right clothes while attending interview b. Following road maps visiting a new place c. Moving of the body or limbs while talking with someone d. An argument between receiver and sender
1. Which of the following is not how feedback occurs during interpersonal communication? A. Nodding  B. Smiling    C. Online registrations  D. Touching  E. Talking       2. Men are more likely to share negative word-of-mouth communication with those they have strong social ties with rather than those with which they have weak social ties. A. False B. True     3. For communication to occur, both the sender and receiver of information must  A. minimize noise. B. have a common understanding of the meaning of symbols, words, and pictures used to transmit information.  C. share the same decoding process.  D. use technology. E. use the same media.
After reviewing the video in no more than 400 hundred words answer the following questions (works cited/ reference list not included in word count): a)     Do you agree with Vivian Ta that what is said (verbal communication) is much more important than the use of non-verbal communication for mutual understanding in the virtual workplace? Support your argument using two (2) points for or against the use of non-verbal communication.  b)    List two (2) barriers to communicating effectively while working virtually.
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