Essentials of Business Communication (MindTap Course List)
Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 1, Problem 12CT
Summary Introduction

To determine: the reason why the executives and managers spend more time listening than do workers.

Introduction: Listening is a skill that everyone requires to be effective. It is necessary for the overall personality development of an individual.

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How are listening skills important to employees, supervisors and executives? Who should have the best listening skills ?
IT Why should people in school and the workforce care about listening?
Think of a time when you received training in a business or academic setting.  Was the communication of the trainer effective? Why or why not?
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