Practical Operations Management
Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 1, Problem 1.3Q
Summary Introduction

Case Summary: In this case, the CB supply chain is mentioned. There are 4 platforms from which the bleach can be bought by the customer viz. J. Mart, T. Retail Centers, F. Supermarkets and T.W. Online (retail platform).

Interpretation: D. Chemical has the raw material for making bleach. They can manufacture their own brand of bleach and sell in the market. The question is to find the retail outlet which cannot be easily reached by D. Chemical as per the instructions given.

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A.O. Nanka has been your customer for twenty years. He is a dealer in petroleum prod-ucts. He telephoned this morning to complain that a cheque for GHȼ5 million issued by him payable to Mobil oil co. was dishonored with the answer “Refer to Drawer” and as a result the oil company has stopped the supply of petroleum products to him. On in-vestigation you discovered that two cheque paid in by him this week totaling GHȼ3 million were credited to A.A.Nanka. iii. There are several reasons why a customer’s account may become irregular. In the ma-jority of cases, these are brought about by a change in the customer’s circumstances and/or an inability on the customer’s part to manage their finances. Explain any five (5) reasons.
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