OPERATIONS MANAGEMENT (LL)-W/ACCESS
17th Edition
ISBN: 9781260037821
Author: CACHON
Publisher: MCG
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Chapter 1, Problem 15PA
Summary Introduction
To determine: The operational decision correspond to the convenience of the customer utility function.
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Which of the following operational decisions correspond(s) to the convenience component of the consumer utility function?Instructions: You may select more than one answer.a. When will the demand be fulfilled?b. How efficiently will the products or the services be delivered?c. What is the product or service to be delivered? d. Where will the demand be fulfilled?
Which of the following operational decisions correspond(s) to the price component ofthe consumer utility function?Instructions: You may select more than one answer.a. When will the demand be fulfilled?b. What are the shipping charges to the customer?c. What is the product or service to be delivered?d. Where will the demand be fulfilled?
Which of the following operational decisions correspond(s) to the price component of the consumer utility function? (You may select more than one answer. Single click the box with the question mark to produce a check mark for a correct answer and double click the box with the question mark to empty the box for a wrong answer.)
When will the demand be fulfilled?
What are the shipping charges to the customer?
What is the product or service to be delivered?
Where will the demand be fulfilled?
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OPERATIONS MANAGEMENT (LL)-W/ACCESS
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- If the cost of goods manufactured is higher than the cost of goods sold, which of the following is correct? A. Finished Goods Inventory has decreased. B. Work in Process Inventory has decreased C. Finished Goods Inventory has increased. D. Work in Process Inventory has increased.arrow_forwardWhich of the following add customer value? Group of answer choices storage time processing time setup time idle timearrow_forward1. Which of the following statements will hold good in the case of a system with uncertainty in demand for service and in service times? a) When the utilization of resources fall it is an indication of greater efficiency of the service b) It is a good practice to plan for resource utilization levels more than 85% c) Cost of waiting to get serviced is directly proportional to the cost of providing the service d) None of the abovearrow_forward
- Which of the following is an example of a lagging KPI? A. Revenue growth B. Customer retention rate C. Website traffic D. Employee satisfactionarrow_forwardA company is increasing the percentage value-added time in the operation. Its value-addedtime and its flow rate remain unchanged. What will happen to its inventory turns? (Recallfrom Chapter 2 that inventory turns are computed as flow rate divided by inventory.)a. Inventory turns will go up.b. Inventory turns will stay constant.c. Inventory turns will go down.d. Cannot determine from the given informationarrow_forward. Which of the following items would be considered a resource in the operations of a softdrink manufacturer?a. Waterb. Bottling machinesc. Empty bottlesd. Sugar and/or concentratearrow_forward
- 1)Which of the following statements will hold good in the case of a system with uncertainty in demand for service and in service times? A)When the utilization of resources fall it is an indication of greater efficiency of the serviceB)It is a good practice to plan for resource utilization levels more than 85%C)Cost of waiting to get serviced is directly proportional to the cost of providing the serviceD)None of the above PS: Option B is wrong!!!arrow_forwardA business focusing on increasing the efficiency of its operations is more directly addressing: a. Consistent Quality b. Low-Cost c. Variety d. Volume Flexibilityarrow_forwardRefers to the range of the number of items produced by the operation over a givenperiod of time. choose the correct answer(1) Volume of output.(2) Variation of output.(3) Variety of output.(4) Transformation process.(5) Transmission processarrow_forward
- An efficient system can be ineffective and vice versa. Select one: a. True b. Falsearrow_forwardCustomer value segmentation is the practice of matching service level to the profitability of the client. Question 10 options: True Falsearrow_forwardA management method in which managers and employees commit to a process of continuousimprovement is best described asa. total quality management.b. business process improvement.c. lean accounting.d. the theory of constraintsarrow_forward
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