Principles of Information Systems (MindTap Course List)
13th Edition
ISBN: 9781305971776
Author: Ralph Stair, George Reynolds
Publisher: Cengage Learning
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Expert Solution & Answer
Chapter 1, Problem 1CTQ2
Explanation of Solution
Benefits of connected-car technologies:
From the point of view of improving long term customer relationship, other than selling more cars the benefits provided by connected car technology are:
- Connected-cars technologies use an embarrassment of services to ensure driver's safety and provide alerts, warnings and so on.
- It connects the drivers, passengers to a digital ecosystem where they can avail emergency services as well as other useful service, thus providing a rich mobility experience...
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Apart from the apparent benefit of selling more automobiles, what else may connected-car technology offer manufacturers like BMW in terms of enhancing long-term customer connections?
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Beyond selling more vehicles, can connected-car technology help BMW build long-term customer relationships?
Chapter 1 Solutions
Principles of Information Systems (MindTap Course List)
Ch. 1.1 - Prob. 1RQCh. 1.1 - Prob. 2RQCh. 1.1 - Prob. 1CTQCh. 1.1 - Prob. 2CTQCh. 1.2 - Prob. 1RQCh. 1.2 - Prob. 1CTQCh. 1.2 - Prob. 2CTQCh. 1.3 - Prob. 1RQCh. 1.3 - Prob. 2RQCh. 1.3 - Prob. 1CTQ
Ch. 1.3 - Prob. 2CTQCh. 1.4 - Prob. 1RQCh. 1.4 - Would you expect to see more funds allocated to...Ch. 1.4 - Prob. 1CTQCh. 1.4 - Prob. 2CTQCh. 1.5 - Prob. 1RQCh. 1.5 - Prob. 2RQCh. 1.5 - Are there other alternative strategies for the...Ch. 1.5 - Prob. 2CTQCh. 1 - Prob. 1SATCh. 1 - Prob. 2SATCh. 1 - Prob. 3SATCh. 1 - Prob. 4SATCh. 1 - Prob. 5SATCh. 1 - Prob. 6SATCh. 1 - Which of the following is not a key organizational...Ch. 1 - Prob. 8SATCh. 1 - Prob. 9SATCh. 1 - Prob. 10SATCh. 1 - Prob. 11SATCh. 1 - Prob. 12SATCh. 1 - Prob. 13SATCh. 1 - Prob. 14SATCh. 1 - Prob. 15SATCh. 1 - The two fundamental strategies for system...Ch. 1 - Prob. 17SATCh. 1 - Prob. 18SATCh. 1 - Prob. 1RQCh. 1 - Prob. 2RQCh. 1 - Prob. 3RQCh. 1 - Prob. 4RQCh. 1 - Prob. 5RQCh. 1 - Prob. 6RQCh. 1 - Prob. 7RQCh. 1 - Define the term software. What are the two primary...Ch. 1 - Prob. 9RQCh. 1 - Prob. 10RQCh. 1 - Prob. 11RQCh. 1 - Prob. 12RQCh. 1 - Prob. 13RQCh. 1 - Prob. 14RQCh. 1 - Prob. 15RQCh. 1 - Prob. 16RQCh. 1 - Prob. 17RQCh. 1 - Prob. 18RQCh. 1 - Prob. 19RQCh. 1 - Prob. 20RQCh. 1 - Prob. 21RQCh. 1 - Prob. 22RQCh. 1 - Prob. 1DQCh. 1 - Prob. 2DQCh. 1 - Prob. 3DQCh. 1 - Prob. 4DQCh. 1 - Prob. 5DQCh. 1 - Prob. 6DQCh. 1 - Prob. 7DQCh. 1 - Prob. 8DQCh. 1 - Prob. 9DQCh. 1 - Prob. 10DQCh. 1 - Prob. 11DQCh. 1 - Prob. 12DQCh. 1 - Prob. 13DQCh. 1 - Prob. 14DQCh. 1 - Prob. 2PSECh. 1 - Prob. 3PSECh. 1 - Prob. 2TACh. 1 - Prob. 3TACh. 1 - Prob. 1WECh. 1 - Prob. 2WECh. 1 - Prob. 1CECh. 1 - Prob. 2CECh. 1 - Prob. 1CTQ1Ch. 1 - Prob. 2CTQ1Ch. 1 - Prob. 3CTQ1Ch. 1 - Prob. 1CTQ2Ch. 1 - Prob. 2CTQ2Ch. 1 - Prob. 3CTQ2
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Similar questions
- Global businesses might benefit from these methods in order to expand their online presence, boost customer happiness, and facilitate global consumer communication?arrow_forwardWith the use of relevant research examine the potential benefits connected-car technologies offer auto makers such as BMW in terms of enhancing long-term customer relationships?arrow_forwardHow does mobile CRM enhance customer interactions and field sales activities? Provide examples of mobile CRM features and their benefits.arrow_forward
- These strategies may assist multinational corporations improve their online presence, as well as the happiness of their customers and contact with consumers all over the globe.arrow_forwardExplain the concept of social CRM and its importance in today's interconnected world. How can businesses leverage social media to enhance customer relationships through CRM?arrow_forwardConsider distance education. Briefly discuss the potential negative and positive impact that an online university may have on its studentsarrow_forward
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- Distance learning uses electronic links to extend college campuses to people who otherwise would not be able to take college courses. Are you, or is someone you know, involved in distance learning? If so, research the system’s components and uses. What hardware and software do students need in order to communicate with the instructor and classmates? What courses are offered? Discuss the pros and cons of distance learning compared to classroom-based learning. Write some local industry example of e-commerce C2C and explain it how we can consider that example as C2C.arrow_forwardThere are several obstacles to overcome in the introduction of mobile technologies. Savings compared to web-based solutions?arrow_forward
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