Excellence in Business Communication (12th Edition)
Excellence in Business Communication (12th Edition)
12th Edition
ISBN: 9780134319056
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
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Chapter 1, Problem 3LOC
Summary Introduction

To determine:

The reason why it is important to clearly state the expectations in a business message when delegating responsibilities among employees.

Introduction:

Effective communication plays an important role in the success of a business. Two of the traits that effective business messages have are ‘the objective’ and ‘clarity’ which clearly underlie the expectations of a specific individual or a group.

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