Systems Analysis and Design (Shelly Cashman Series) (MindTap Course List)
Systems Analysis and Design (Shelly Cashman Series) (MindTap Course List)
11th Edition
ISBN: 9781305494602
Author: Scott Tilley, Harry J. Rosenblatt
Publisher: Cengage Learning
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Chapter 1, Problem 4DT
Program Plan Intro

Will online transactions replace person to person contact?

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Computers perform many jobs that previously were performed by people. Will computer-based transactions and expanded e-commerce eventually replace person to-person contact? From a customer’s point of view, is this better? Why or why not?
What are some of the downsides associated with email service providers seeing customer emails?
Are top managers likely to be more effective if they have IT experience? Why or why not? Will online transactions eventually replace person-to-person contact? Why or why not.
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