EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Question
Chapter 1, Problem 4PA
Summary Introduction
Interpretation: The value chain framework needs to be mapped with the activities of a known organization.
Concept Introduction: The value chain framework is a typical model that includes crucial activities of any company such as operations, marketing, services and logistics that can help in adding value to finished products and creating competitive advantage.
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What is required for successful value chain management? What obstacles exist to successful value chain management?
Supply Chain & Operations Management as you understand it now, could implicate a wide range of industries, processes and resources to manage a good or service from raw materials or concepts to a finish good in the customer hands.
TASK 1: Using a previous work experience and using an example, describe how supply chain and operations management supported and made possible bringing your services or goods from their original source to your customers hands.
Define the following terms in your own words: operations mission, order winner, order qualifier, and distinctive competence.
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- Choose a Logistics company that creates a product or offers a service that you are familiar with. Using the company website and additional research, list the inputs that the company uses to produce outputs. Define the outputs created. After creating this list, discuss the additional functional units within the organization that are important to thefinal product. How important do you believe the quality of the operations management is to the final output? Explain your answer.For this activity, you will apply the concepts of operations management to real world situations. Filipino companies in the Logistics Industry and other related business enterprises would be preferable.With a minimum of 500 words and a maximum of 1000 wordsarrow_forwardHello. Can you please please assist me with the following , open the link below and read the case study then answer the following. http://panmore.com/hard-rock-cafe-operations-management-productivity Q.1. Explain the concept of benchmarking. Q.2. Discuss how Hard Rock Cafe can utilise benchmarking to improve their performance. Q.3. There are three process structures for service. Briefly discuss the service shop processarrow_forwardDescribe the major priorities associated with the operations and supply chain strategy and the way the relationship has changed over the years ?arrow_forward
- Find examples of operations and supply chain strategies. Write a few paragraphs describing the strategies being pursued.arrow_forwardDoing a value chain analysis is a fantastic way of following a process to review all of the ways you can generate value for your customers. Based on the following information, students are required to create/draw (infographic) value chain to the identified organization below. PIZZA HUTLet’s look at the value chain of Pizza Hut:PRIMARY ACTIVITIESInbound logistics: This includes all of the sourcing activities to procure and standardize all of the produce, ingredients and materials to bake pizza’s fast, consistently, and delicious – in house. They capitalize on economies of scale, and use massive global purchase orders to source the best prices on raw products for their restaurants.Operations: By targeting areas where there is an affinity for Italian food, Pizza Hut operates in a huge number of countries globally with a licensing model where stores are managed by a local franchise owner.Outbound logistics: There are two models that Pizza Hut capitalizes on, in store dining and their home…arrow_forwardWhat is primary goal of value chain analysis ?arrow_forward
- The processes needed to determine the set of future actions required to operate an existing supply chain?arrow_forwardGive an example of a service firm, outside the coffee shop industry, that hasmanaged to compete in an industry with low entry barriers using brand loyalty.arrow_forwardWhy does the “proper” operations strategy keep changing for companies that are world-class competitors? Assume that a firm would like to manufacture a new product. What are the areas of responsibility for each of the functional areas (marketing, finance, accounting, personnel) What do customer expectations have to do with service quality? Why are performance measures important? What factors have contributed to the increased emphasis on faster product development and introduction?arrow_forward
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