A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 1, Problem 6TC
Explanation of Solution
Given:
A four-year-old laptop which doesn′t boot, displays an error message on the screen and has, possibly, a failed motherboard.
To find: The correct order of steps that should be taken before starting the process of repairing.
Solution:
Given below is the order of steps to be followed-
Analyze if the laptop is under warranty or not. If the laptop is under warranty, it can be directly sent to the service center for repairing...
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Students have asked these similar questions
What is overclocking, and how does it relate to the motherboard's capabilities? Discuss the potential risks and benefits of overclocking.
Your friend, Thomas, has upgraded his Windows 8.1 desktop to Windows 10. After the installation, he discovers his media card reader does not work. He calls you on the phone and asks you what to do. Do the following to plan your troubleshooting approach:
List the questions you should ask Thomas to help diagnose the problem.
List the steps you would take if you were sitting at the computer solving the problem.
What do you think is the source of the problem? Explain your answer.
Discuss the concept of overclocking in the context of motherboards. What are the risks and benefits of overclocking, and how is it typically achieved?
Chapter 1 Solutions
A+ Guide To It Technical Support
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Similar questions
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- Troy wants to add another monitor to his desktop system, but his current display adapter has only one monitor port on it. His current display adapter is in the motherboard’s only PCIe ×16 slot. What are his options? 2. Your nephew Brian visited and used your computer last night, and this morning your monitor is dead. What should you do first, second, and third? 3. Ben is setting up a security system and he wants to have six monitors on a single PC, for monitoring security cameras. What hardware will he need, and what open slots must the motherboard have? What concerns should he have regarding cooling and power requirements? 4. Teresa installed a new game, but she is frustrated because it responds too slowly. What might she check? 5. Taylor installed a new video display adapter, but the best setting she can adjust it to is 800 × 600 resolution with 256 colors. What must she do to get higher resolutions and color depth?arrow_forwardWhat is overclocking, and how does it relate to motherboards? Explain how motherboard design can impact the overclocking potential of a system.arrow_forwardClasswork When installing Windows XP Service Pack 2 on a notebook computer, why is it important to use an AC adapter rather than a battery during the installation? When you are trying to determine if your Windows 2000 computer can support Windows XP, list the steps to know how much RAM is currently installed. Which version of Windows XP must be installed on a system that is using the Intel Itanium processor? Why? How many processors in a system can Windows XP support? How much free space on a partition does Windows XP require for installation? How much does it require for acceptable operation? How much memory is required to install Windows XP? How much is recommended to run applications under Windows XP? How long do you have to activate Windows XP? What happens if you do not? What is the first Microsoft product to use product activation? What is the path for the report file created when you run the Windows XP Readiness Analyzer? What is the difference between joining a…arrow_forward
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