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A four-year-old laptop will not boot and presents error messages on screen. You have verified with the laptop technical support that these error messages indicate the motherboard has failed and needs replacing. What is the order of steps you should take to prepare for the repair? a. Ask yourself if replacing the motherboard will cost more than purchasing a new laptop. b. Find a replacement motherboard. c. Find the service manual to show you how to replace the motherboard. d. Ask yourself if the laptop is still under warranty.

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Comptia A+ Core 1 Exam: Guide To C...

10th Edition
Jean Andrews + 2 others
Publisher: Cengage Learning
ISBN: 9780357108376

Solutions

Chapter
Section
BuyFindarrow_forward

Comptia A+ Core 1 Exam: Guide To C...

10th Edition
Jean Andrews + 2 others
Publisher: Cengage Learning
ISBN: 9780357108376
Chapter 1, Problem 6TC
Textbook Problem
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A four-year-old laptop will not boot and presents error messages on screen. You have verified with the laptop technical support that these error messages indicate the motherboard has failed and needs replacing. What is the order of steps you should take to prepare for the repair?

a. Ask yourself if replacing the motherboard will cost more than purchasing a new laptop.

b. Find a replacement motherboard.

c. Find the service manual to show you how to replace the motherboard.

d. Ask yourself if the laptop is still under warranty.

Explanation of Solution

Given:

A four-year-old laptop which doesn’t boot, displays an error message on the screen and has, possibly, a failed motherboard.

To find: The correct order of steps that should be taken before starting the process of repairing.

Solution:

Given below is the order of steps to be followed-

Analyze if the laptop is under warranty or not. If the laptop is under warranty, it can be directly sent to the service center for repairing...

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