Chapter 10, Problem 10.1.1CS

Summary Introduction

Case summary: Sharon Noble is in charge of the main office at Essex High School. She knows everything about the school as well.

Characters in the case: Sharon Noble.

Adequate information: Sharon Noble is in charge of the main office at Essex High School. She knows everything about the school as well. She is a very helpful person to all students, teachers, and parents as well.

To determine: Servant leader behaviors Mrs. Noble demonstrates.

Explanation of Solution

Given Information:

Sharon Noble is in charge of the main office at Essex High School. She knows everything about the school as well. She is a very helpful person to all students, teachers, and parents as well.

Servant leaders are driven by a specific arrangement of standards, qualities, and convictions. Specifically, they are driven by the convictions that they are in their parts for the advantage and support of those individuals that they are charged to lead. The servant leader is a worker first. It starts with the regular feeling that one needs to serve, to be served first. At that point familiar decision conveys one to try to lead. A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. According to the qualities of servant leadership such as value diverse opinion, cultivates a culture of trust, develop others as leaders, helps people with life issues, encourage and acts with humanity. Therefore, Mrs. Sharon is definitely a servant leader.

Mrs. Sharon runs the school office efficiently while getting along with teachers and students and working according to the procedures. According to the given case study examples she understands the students well and helps them with any problems they are facing. She is a good listener as well. She goes out of her way to help anyone in need.

Conclusion

Mrs. Sharon posed many servant-leader characteristics.