OPERATIONS MANAGEMENT W/ MYLAB <C>
OPERATIONS MANAGEMENT W/ MYLAB <C>
19th Edition
ISBN: 9781323900154
Author: HEIZER
Publisher: PEARSON C
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Chapter 10, Problem 11DQ
Summary Introduction

To classify: The given job elements; whether they are fatigue, personal or delay.

Introduction:  A job is a task performed by people in exchange for money. Usually, a job consists of responsibilities, duties, and tasks that are specific or defined. In the current world, people are identified with their role or job performed for particular enterprise. For example, engineer, supervisor or artists and more.

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Identify to which category of “personal”, “fatigue”, or “delay” the following job elements belong to a) The hair-dresser takes the phone to confirm a booking, in the middle of a client haircut. b) The doctor takes a cup of coffee and a quick rest in a short time between visiting two patients. c) In a long-distance drive, the coach driver stops in a service area every two to three hours to have some food.
After training, Mary Fernandez, a computer tech-nician, had an average observed time for memory-chip tests of 12 seconds. Mary’s performance rating is 100%. The firm has apersonal fatigue and delay allowance of 15%.a) Find the normal time for this process.b) Find the standard time for this process.
Ergonomics problem A work measurement analyst in the Electrical Company took 10 observations (for each element) of an operation job. The operation consists of four elements of work. Result of observation was shown in a Table attached. a. Determine the standard time and standard output if the total allowance time is 12% b. Check whether number of observation is sufficient or not for a 95 percent confidence level and 5 percent significant level.
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