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Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168

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Section
BuyFindarrow_forward

Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168
Chapter 10, Problem 1DQ
Textbook Problem
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Think of an important problem you had to solve during the last few months. Describe how you used the problem-solving steps discussed in this chapter to resolve the problem. Did you elect to get others involved in helping solve this problem? What sources of data did you employ to help reach a decision?

Program Plan Intro

Problem solving process:

  • The decision making phase of problem solving is been divided into three phases:
    • Intelligence:
      • It denotes first stage for decision making.
      • The possible problems or chances are been defined in this stage.
    • Design:
      • It denotes second stage for decision making.
      • The alternative solutions are been developed to problem and feasibility is evaluated.
    • Choice:
      • It denotes third stage of decision making.
      • It requires choosing an action course.
  • The process of problem solving goes outside decision making and includes other stages too.
  • The stages involved in problem-solving process after decision making is shown below:
    • Implementation stage:
      • It denotes fourth stage for problem-solving.
      •  A solution is been put into effect in this stage.
    • Monitoring stage:
      • It denotes final stage for problem-solving.
      • The decision makers assess implementation.

Explanation of Solution

Use of problem-solving steps:

  • The problem was to create a student registration system for a school.
  • The problem-solving steps used to solve this problem are shown below:
    • The possible chances are been identified for the problem in Intelligence stage.
    • The design for solution is been prepared and feasibility is been evaluated in design stage.
    • The appropriate action course is been taken in choice stage.
    • The solution is been implemented for the problem in this stage.
    • The implementation is been assessed in the monitoring stage.

Elect to get others involved in solving problem:

  • “Yes”, others are been elected to involve in helping to solve problem.
  • The problem-solving denotes a group process; it requires members to complete each task...

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Chapter 10 Solutions

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