BuyFind

Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168
BuyFind

Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168

Solutions

Chapter 10, Problem 1SAT
Program Description Answer

The stage of problem-solving in which identification and definition of potential problems as well as investigating resource occurs is “Intelligence stage”.

Hence, the correct answer is option “B”.

Expert Solution

Explanation of Solution

Problem solving process:

  • The decision making phase of problem solving is been divided into three phases:
    • Intelligence:
      • It denotes first stage of decision making.
      • The potential problems or chances are been defined in this stage.
    • Design:
      • It denotes second stage of decision making.
      • The alternative solutions are been developed to problem and feasibility is evaluated.
    • Choice:
      • It denotes third stage of decision making.
      • It requires choosing a course of action.
  • The problem solving process goes outside decision making and includes other stages too.
  • The stages involved in problem-solving process after decision making is shown below:
    • Implementation stage:
      • It denotes fourth stage of problem-solving.
      •  A solution is been put into effect in this stage.
    • Monitoring stage:
      • It denotes final stage of problem-solving.
      • The decision makers assess implementation.

Explanation for incorrect options:

a. Initiation stage:

There is no stage named as Initiation stage in problem-solving process.

Hence, the option “A” is wrong.

c. Design stage:

The alternative solutions are been developed to problem and feasibility is evaluated.

Hence, the option “C” is wrong.

d. Choice stage:

The choice stage requires choosing a course of action.

Hence, the option “D” is wrong.

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