Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
ISBN: 9781285867168



Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
ISBN: 9781285867168
Textbook Problem

What lessons can be learned from the Challenger disaster that can be applied to the implementation of other group decision support systems?

Program Plan Intro

Problem solving process:

  • The decision making phase of problem solving is been divided into three phases:
    • Intelligence:
      • It denotes first stage of decision making.
      • The potential problems or chances are been defined in this stage.
    • Design:
      • It denotes second stage of decision making.
      • The alternative solutions are been developed to problem and feasibility is evaluated.
    • Choice:
      • It denotes third stage of decision making.
      • It requires choosing an action course.
  • The problem solving process goes outside decision making and includes other stages too.
  • The stages involved in problem-solving process after decision making is shown below:
    • Implementation stage:
      • It denotes fourth stage of problem-solving.
      •  A solution is been put into effect in this stage.
    • Monitoring stage:
      • It denotes final stage of problem-solving.
      • The decision makers assess implementation.

Group support system:

  • It facilitates communication and data exchange between employees making important decisions.
  • It denotes a set of techniques, software, and technology designed to focus and enhance communication and decision-making of groups.
  • It denotes interactive computer-based information systems that supports and structure group interaction.
  • A collaboration software class is been used for moving groups through steps of a process towards their goals.     
Program Explanation

Lessons learned from challenger disaster:

  • The work should be performed to find solution and reduce risk to acceptable level.
  • The cause behind the problem should be identified and necessary steps are to be taken to reduce risk before execution...

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