Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Question
Chapter 11, Problem 11.10AAC
Summary Introduction
Critical think about: The views on work place conflict and group thinking.
Introduction/case summary (question specific)
:
Conflicts are needed in a company. They can lead to better productivity and to avoid miscommunication. They can even solve problems among parties.
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Managing conflicts is an inevitable aspect of organizational life, and effective conflict resolution is a vital skill for managers. Conflicts can arise due to differences in personalities, work styles, or competing priorities. Managers must be adept at identifying and addressing conflicts promptly to prevent them from escalating and affecting team morale. Implementing open communication channels, fostering a culture of respect, and providing conflict resolution training are strategies that can help managers navigate and resolve conflicts constructively.
Question: How can managers proactively cultivate a workplace culture that minimizes the occurrence of conflicts and equips team members with the skills necessary for constructive conflict resolution?
This week's topic focuses on getting along at work.
1a. Describe a conflict you observed or participated in on the job. What conflict resolution strategies did you observe from each party? Which, in your view, were effective and why? Which were ineffective and why? How might either party have approached the situation differently to achieve a more positive resolution?
1b.Please share an experience at work about someone that you're having some difficulty getting along with. Don't forget to protect the privacy of individuals by not using their actual names or positions.
21 -
A person’s affinity for one or more specific modes of service to the needs of a team is referred as
Group of answer choices
a. role-fit
b. coherence
c. role
d. team-fit
22-
Expressed as positive, flexible, constructive teaming behaviors under varying conditions of stress and ambiguity
Group of answer choices
a. role-fit
b. coherence
c. role
d. team-fit
23-
Structuring a team to include the roles that are best‐fit to the team’s mission, to optimize overall team performance
Group of answer choices
a. role-fit
b. coherence
c. role
d. team-fit
24-
The unique manner in which people of different roles experience appreciation and respect, used in management to build trust and team stability
Group of answer choices
a. role-fit
b. team-fit
c. role-pairing
d. role-respect
25 -
Known, replicable synergies between specific roles, which improve resilience and team chemistry.
Group of answer choices
a. role-fit
b. team-fit
c. role-pairing
d.…
Chapter 11 Solutions
Essentials of Business Communication (MindTap Course List)
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