Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Question
Chapter 11, Problem 11.13AAC
Summary Introduction
To determine:
The skills and practices needed to conduct a web conference with active participation.
Introduction:
Caroline Bodhi was in a situation where she had to conduct a virtual meeting for a regional group. However, there were many disturbances during the meeting.
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Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to classmates or your faculty member.
Due Thursday
Imagine you have been asked to collaborate on a project with a colleague whose cultural background is different from your own.
Respond to the following in a minimum of 175 words:
What principles of cross-cultural communication would you need to consider?
What are some challenges of communicating across cultures?
What benefits might you see in collaborating with this colleague?
Explain your answers.
situation 2
You work as a salesperson for a company. You unknowingly sold a product that has proven defective to multiple customers.
Determine the audience(s) you will need to contact to explain this situation.Analyze the dimensions of the context, whether physical, social, chronological or cultural, that could affect whether the desired message is carried.What is the most appropriate channel and means of communication to work with this situation? Because?If you had to use more than one channel, which ones would you use and in what order?Write a letter with at least 3 paragraphs with the content that this communication would have, which is based on the channel and the selected means of communication.
Willa has managers located in seven countries, and she feels it is important to maintain weekly communication with each of them. What can Willa use to maintain this regular communication?
A.email
B.artificial intelligence
C.a teleconference
D.an extranet
E.an intranet
Chapter 11 Solutions
Essentials of Business Communication (MindTap Course List)
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