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Managerial Accounting: The Corners...

7th Edition
Maryanne M. Mowen + 2 others
ISBN: 9781337115773

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BuyFindarrow_forward

Managerial Accounting: The Corners...

7th Edition
Maryanne M. Mowen + 2 others
ISBN: 9781337115773
Textbook Problem
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(Appendix 11A) Which of the following is a perspective of the Balanced Scorecard?

  1. a. Learning and growth (infrastructure)
  2. b. Internal business process
  3. c. Customer
  4. d. Financial
  5. e. All of these.

To determine

Identify the perspective of the balanced scorecard.

Explanation

Balanced Scorecard:

Balanced scorecard means the system of strategic management which converts the strategy and mission of an organization into performance measures and operational objectives.

a.

Learning and growth perspective is one of the perspectives which state the abilities of the organization to develop long-term improvement and growth. The main concerns of this perspective are employee attitudes, employee and information system capabilities. This option is correct but other options are correct as well. Therefore, this option is incorrect.

b.

Internal business process perspective is a balanced scorecard perspective which defines the internal process of the business required to offer value to the owners and customers...

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