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Systems Analysis and Design (Shell...

11th Edition
Scott Tilley + 1 other
ISBN: 9781305494602

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BuyFindarrow_forward

Systems Analysis and Design (Shell...

11th Edition
Scott Tilley + 1 other
ISBN: 9781305494602
Textbook Problem

Suppose that you designed a tutorial to train a person in the use of specific or hardware, such as a web browser. What specific information would you want to know about the recipient of the training? How would that information affect the training material?

Program Plan Intro

Specific information required for a recipient of software or hardware user such as web browser. Effect of that information on training document generated for the user.

Program Explanation

The user, manager and the IT staff are involved while developing a system. A proper training is required while developing the system and also using the system. So the training for particular use of the software and hardware and who will get which training must be known at the beginning.

Training for the use of specific software or hardware:

To develop a successful information system a proper hardware and software training is required for persons which includes IT staff, users and managers. The system development process depends on the fact that the people must understand and interact with the information system thoroughly. To achieve this goal, it is important to provide right training to the right people at the right time. To achieve this, it must be identified that who will receive what kind of training.

There are mainly three groups of people, user, IT staff and the manager who require the training for any software or hardware product.

The training for the user, manager or the IT staff will vary. The users require training for their daily usage of the software. The managers require a system overview to ensure that the user will get proper training and they are using the system correctly. It is not mandatory that the manager should aware of every features and the sub-menus of the system.

Information required about the recipient of the training:

It staff needs most of the information to develop the software...

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