Systems Analysis and Design (Shelly Cashman Series) (MindTap Course List)
Systems Analysis and Design (Shelly Cashman Series) (MindTap Course List)
11th Edition
ISBN: 9781305494602
Author: Scott Tilley, Harry J. Rosenblatt
Publisher: Cengage Learning
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Chapter 11, Problem 4DT
Program Plan Intro

Specific information required for a recipient of software or hardware user such as web browser. Effect of that information on training document generated for the user.

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Suppose that you designed a tutorial to train a person in the use of specific software or hardware, such as a web browser. What specific information would you want to know about the recipient of the training and how would that information affect the design of the training material?
Suppose that you designed a tutorial to train a person in the use of specific software or hardware, such as a web browser. What specific information would you want to know about the recipient of the training? How would that information affect the design of the training material? Explain your answer.
Compare and contrast the differences between open source and proprietary word processing and presentation software, as well as provide an example of each kind of application. Email and web browsers are available as freeware and shareware.
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