A Concise Intro To Logic
12th Edition
ISBN: 9781305147775
Author: Hurley
Publisher: Cengage
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Under what circumstance will the degree of urgency factor be considered in communication?
A confidential letter is to be sent to Mr. James of M&M Limited, what do you believe is the most appropriate method for sending this letter? Justify your answer.
What are barriers to communication?
How can attitude be a barrier to communication?
5. Identify two other barriers to communication.
Please write it on your own words to provide plagiarism please.
Linear model of communication refers to?
A.
Komunikasi adalah proses sehala. / Communication is a one-way process.
B.
Komunikasi bukan proses sehala. / Communication is not a one-way process.
C.
Proses komunikasi berlaku dalam bulatan. / Communication process occurs in a circle.
D.
Penerima menghantar maklum balas kepada pengirim. / A receiver sends a feedback to the sender.
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Amanda visited Korea last month. When she tried to interact with Koreans, she encountered communication hurdles. Describe the communication hurdles that Amanda may encounter during her stay in Korea.
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Imagine yourself as the CEO of an “Amusement Theme Park” which is newly opened nearby the busiest and international city of a country. Despite the fact that the city is very famous and highly populated, it did not have a major theme or amusement park before. Therefore the new “Park” was able to obtain a monopoly in the area; the park is now the largest in the world! Because the city was lacking a major park, the “Amusement Theme Park” attracted major publicity and was supported with significant media advertising. The primary communication focus was on the large size of the park and the selling of seasonal pass tickets. The pricing strategy of the “Amusement Theme Park” was to sell seasonal passes rather than individual tickets. For example, a season pass cost 50 Euros as compared to a one-day visit ticket of 30 Euros. These passes became extremely popular and consumers were visiting multiple times per season. On several occasions, in the middle of summer, the “Amusement Theme Park” was…
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Why do you think unethical communication exists? Please elaborate your answer.
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React to this statement cited as reason for dismissal of an employee” Justify your answer by stating if the comment warrants dismissal... when the company held a party in her honour for 20 years of service to the company, that she drank too much and had to be taken home by the company’s driver. “Would the answer be different if the employee was incapable at performing at work because she consumed too much alcohol?
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Brenda wants to remind her husband, Roberto, to stop by the store after work and buy milk for dinner. She forgot to ask him in the morning, so Brenda texts a reminder to Roberto. He texts back with photo of milk to be purchased but she didn’t see the photo because of network issues. Roberto bought chocolate milk when Brenda wanted regular milk. In this example, what is the noise for communication?
a.
Network issue
b.
Text message
c.
Carelessness of Roberto
d.
Message
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Discuss how nonverbal communication may be intentional or unintentional and provide examples.
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17-
The product manager wants to show and describe the various features of new products to the international sales team in various countries. Indicate the most appropriate communication technology for the following business situation.
a.
Audio Conferencing
b.
E-mail
c.
Courier
d.
Video Conferencing
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This is for conflict in communication
Please answer with explanation.
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The person who interprets a message is called the:
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Cindy Bonfield posted the following on her Facebook, "My friend Eliza just stole an Apple phone from Walmart. Can you believe it?" Eliza was working at the time and did not steal the phone. Which of the following statements is true?
a. Cindy has defamed Eliza.
b. Cindy has not defamed anyone because not many people would know who Eliza is.
c. Cindy was just mistaken and is not liable for defamation.
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Tariq just bought a new cell phone. He is trying to transfer the contact information from his old phone to his new one, but he isn’t having any success. He called his cell phone carrier’s customer service department. The representative who answered the call was unable to help, so she transferred Tariq to a different department. The representative in that department talked Tariq through the process of transferring the contact information, politely answering any questions Tariq had. The transfer was successful. Two days later, the representative Tariq first spoke to called him to make sure the phone was working as he wished and asked if Tariq had any other questions or problems.
Imagine you are Tariq and think about his experience. Using what you learned in this lesson, answer the following questions:
Do you think Tariq had a positive customer service experience? Explain why or why not.
What did the representatives do to create the experience you think Tariq had? Identify what was…
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Tariq just bought a new cell phone. He is trying to transfer the contact information from his old phone to his new one, but he isn’t having any success. He called his cell phone carrier’s customer service department. The representative who answered the call was unable to help, so she transferred Tariq to a different department. The representative in that department talked Tariq through the process of transferring the contact information, politely answering any questions Tariq had. The transfer was successful. Two days later, the representative Tariq first spoke to called him to make sure the phone was working as he wished and asked if Tariq had any other questions or problems.
Imagine you are Tariq and think about his experience. Using what you learned in this lesson, answer the following questions:
Do you think Tariq had a positive customer service experience? Explain why or why not.
What did the representatives do to create the experience you think Tariq had? Identify what was…
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